Senior / MTS Product Quality Engineer(SLT)

Thundersoft; Singapore; Presencial; SGD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Thundersoft is seeking a hands-on system-debug engineer with strong SLT experience to lead platform bring-up and customer-return analysis across the full product stack. The ideal candidate will own SLT debugging, analyze boot failures, collect logs, and guide cross-functional teams in diagnostics and improvements.

The role requires mentoring engineers, leading investigations, and shaping scalable debug methodologies to influence product-quality decisions.

Formación

• Senior Engineer: BS with 5+ years, MS with 3+ years, or PhD with 0–1+ years of relevant experience.
• MTS: BS with 8+ years, MS with 6+ years, or PhD with 3+ years of relevant experience.

Responsabilidades

• Own or lead SLT debug for customer-return, qualification and factory-reported failures.
• Analyze boot failures, POST errors, hangs, resets, crashes, performance anomalies, device-enumeration issues and reliability failures.
• Collect and interpret serial-console output, firmware traces, event logs, kernel logs, crash data, diagnostic results and platform telemetry.
• Generate hypothesis and able to come up with experiments and electrical tests to prove the hypothesis for observed failures
• Work with cross-functional teams to improve SLT coverage, diagnostics, automation, screening effectiveness, test stability, cycle time and failure triage.
• Prepare clear technical reports and communicate conclusions, risk and recommended actions to engineering, management and customer-quality stakeholders.
• Lead cross-functional technical initiatives appropriate to the assigned job level and mentor engineers in system-debug and root-cause methods.

Conocimientos

System debugging

Linux command line

Python

C/C++

Perl

Bash

Mentoring / leadership

Cross-functional collaboration

Educación

BS in Electrical/Computer Engineering

MS in Electrical/Computer Engineering

PhD (relevant field)

Herramientas

UART

JTAG

Oscilloscopes

Logic analyzers

Power/Signal measurements

Descripción del empleo

The ideal candidate is a hands‑on system-debug engineer with strong experience in SLT, platform bring‑up, embedded x86 diagnostics, failure reproduction and customer‑return analysis. The candidate should understand the complete product stack, including silicon, package, board, power delivery, BIOS/UEFI, firmware, operating system, drivers and workloads. More senior candidates are expected to establish scalable debug methodologies, lead cross‑functional investigations, influence product‑quality decisions and mentor experienced engineers.

KEY RESPONSIBILITIES

• Own or lead SLT debug for customer‑return, qualification and factory‑reported failures.
• Analyze boot failures, POST errors, hangs, resets, crashes, performance anomalies, device‑enumeration issues and reliability failures.
• Collect and interpret serial‑console output, firmware traces, event logs, kernel logs, crash data, diagnostic results and platform telemetry.
• Generate hypothesis and able to come up with experiments and electrical tests to prove the hypothesis for observed failures
• Work with cross‑functional teams to improve SLT coverage, diagnostics, automation, screening effectiveness, test stability, cycle time and failure triage.
• Prepare clear technical reports and communicate conclusions, risk and recommended actions to engineering, management and customer‑quality stakeholders.
• Lead cross‑functional technical initiatives appropriate to the assigned job level and mentor engineers in system‑debug and root‑cause methods.

PREFERRED EXPERIENCE:

• Hands‑on experience developing, executing or debugging system‑level tests (UBUNTU or WINDOWs based) for x86 platform (desktop, industrial PC, server, or embedded x86 devices).
• Strong knowledge of x86 platform architecture, system boot flow and interactions among CPU, memory, storage, PCIe, USB and network interfaces.
• Experience with BIOS/UEFI, firmware initialization, POST‑code interpretation, serial‑console debug and operating‑system boot troubleshooting.
• Knowledge of using system‑debug instruments and interfaces such as UART, JTAG, oscilloscopes, logic analyzers and platform power or signal measurements.
• Proficiency in Linux command‑line environments and at least one relevant language: Python, C/C++, Perl or Bash.
• Experience integrating AI agents into daily workflows is highly desirable.

ACADEMIC CREDENTIALS & EXPERIENCE

• Senior Engineer: BS with 5+ years, MS with 3+ years, or PhD with 0–1+ years of relevant experience.
• MTS: BS with 8+ years, MS with 6+ years, or PhD with 3+ years of relevant experience