Product Quality Engineer

Thundersoft; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Thundersoft is seeking a Senior MTS Product Quality Engineer (SLT) to own and lead SLT debugging for customer-return and factory-reported failures. The role requires hands-on debugging across the full product stack—silicon to OS—and strong leadership in cross-functional investigations.

Ideal candidates will have deep x86 platform knowledge, BIOS/UEFI experience, and proficiency with Linux CLI and scripting languages. AI workflow integration is a plus, and mentoring of engineers is expected.

Qualifications

• BS with 5+ years, MS with 3+ years, or PhD with 0-1+ years of relevant experience.
• MS with 3+ years, or PhD with 0-1+ years of relevant experience.
• BS with 8+ years, MS with 6+ years, or PhD with 3+ years of relevant experience.
• Hands-on debugging of system-level tests on x86 platforms.

Responsibilities

• Own or lead SLT debug for customer-return, qualification and factory-reported failures.
• Analyze boot failures, POST errors, hangs, resets, crashes, performance anomalies, device-enumeration issues and reliability failures.
• Collect and interpret serial-console output, firmware traces, event logs, kernel logs, crash data, diagnostic results and platform telemetry.
• Generate hypotheses and design experiments and electrical tests to prove them.

Skills

System-level testing

x86 platform knowledge

BIOS/UEFI debugging

Serial-console/JTAG debugging

Linux CLI

Python/C/C++/Perl/Bash

AI agent integration

Education

BS/BSc in Engineering

MS in Engineering

PhD (relevant field)

Tools

UART

JTAG

Oscilloscopes

Logic analyzers

Job description

Position:Senior MTS Product Quality Engineer(SLT)

THE PERSON

The ideal candidate is a hands-on system-debug engineer with strong experience in SLT, platform bring-up, embedded x86 diagnostics, failure reproduction and customer-return analysis. The candidate should understand the complete product stack, including silicon, package, board, power delivery, BIOS/UEFI, firmware, operating system, drivers and workloads. More senior candidates are expected to establish scalable debug methodologies, lead cross-functional investigations, influence product-quality decisions and mentor experienced engineers.

KEY RESPONSIBILITIES

• Own or lead SLT debug for customer-return, qualification and factory-reported failures.
• Analyze boot failures, POST errors, hangs, resets, crashes, performance anomalies, device-enumeration issues and reliability failures.
• Collect and interpret serial-console output, firmware traces, event logs, kernel logs, crash data, diagnostic results and platform telemetry.
• Generate hypothesis and able to come up with experiments and electrical tests to prove the hypothesis for observed failures
• Work with cross-functional teams to improve SLT coverage, diagnostics, automation, screening effectiveness, test stability, cycle time and failure triage.
• Prepare clear technical reports and communicate conclusions, risk and recommended actions to engineering, management and customer-quality stakeholders.
• Lead cross-functional technical initiatives appropriate to the assigned job level and mentor engineers in system-debug and root-cause methods.

PREFERRED EXPERIENCE:

• Hands-on experience developing, executing or debugging system-level tests (UBUNTU or WINDOWs based) for x86 platform (desktop, industrial PC, server, or embedded x86 devices).
• Strong knowledge of x86 platform architecture, system boot flow and interactions among CPU, memory, storage, PCIe, USB and network interfaces.
• Experience with BIOS/UEFI, firmware initialization, POST-code interpretation, serial-console debug and operating-system boot troubleshooting.
• Knowledge of using system-debug instruments and interfaces such as UART, JTAG, oscilloscopes, logic analyzers and platform power or signal measurements.
• Proficiency in Linux command-line environments and at least one relevant language: Python, C/C++, Perl or Bash.
• Experience integrating AI agents into daily workflows is highly desirable.

ACADEMIC CREDENTIALS & EXPERIENCE

• Senior Engineer: BS with 5+ years, MS with 3+ years, or PhD with 0-1+ years of relevant experience.
• MTS: BS with 8+ years, MS with 6+ years, or PhD with 3+ years of relevant experience.