Senior Merchant AI Product Manager

KLOOK TRAVEL TECHNOLOGY PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

4 days ago

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Job summary

Klook Travel Technology PTE. LTD. in Singapore seeks a Senior Product Manager to own the merchant-side AI product strategy and roadmap.

You’ll drive from assistive to autonomous experiences, defining workflows and AI capabilities to create measurable merchant value. Collaborate with ML, engineering, and operations to ship impactful features in a fast-paced, global environment. The role requires 5–8 years in product management, with 2+ years owning early-stage product lines, and strong English

Qualifications

5–8 years of product management experience with 2+ years owning a 0-to-1 or 1-to-10 product line.
Experience with AI/LLM/Agent products—leading or contributing to an LLM-based B2B or B2C product.
Strong cross-functional collaboration and ability to drive execution across teams.
Fluent business English, spoken and written, for global collaboration.

Responsibilities

Own product strategy and roadmap for merchant-side AI products from assistive to autonomous experiences.
Understand merchant lifecycle workflows and identify AI-driven 10x improvements.
Design AI core capabilities: intent understanding, task decomposition, tool use, memory, and safety guardrails.
Collaborate with ML, engineering, and operations to translate capabilities into merchant value.
Co-create with merchants, KAMs, and BD; let frontline problems drive iteration.
Govern data assets, APIs, and tooling to build a reliable product capability base.