Senior Medical Social Work Assistant

Vanguard Healthcare Pte Ltd; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

Vanguard Healthcare Pte Ltd in Singapore seeks a Senior / Medical Social Worker Assistant to support the Senior / Medical Social Worker in arranging financial assistance, healthcare subsidies, and eligible funding schemes to reduce client and family costs.

You will liaise with clients and families, advise on available schemes, assist with discharge care plans, monitor social wellness, and provide admin support for audits.

Qualifications

• Diploma in Social Work is required.
• Entry level candidates will be considered.
• Preferably with at least 1 year of relevant healthcare experience.
• Demonstrate empathy, patience, and good communication.
• Able to organize and form networks with stakeholders.

Responsibilities

• Liaise with clients and families to follow up on pending assistance (Medifund, Means Testing, subventions, and other schemes).
• Provide advice on available financial assistance resources to clients and families.
• Support and adhere to care plans developed by S/MSW and healthcare colleagues.
• Monitor residents' social wellness and participation in activities during stay.
• Assist in follow-up with community services in discharge care plans.
• Provide financial counselling during assessment.
• Provide administrative support by keeping records, filing, and updating progress reports.
• Prepare necessary documentation for audits.
• Perform any other duty as assigned by Centre Manager or Reporting Manager.

Skills

Communication

People engagement

Organization

Empathy & patience

Initiative

Networking

Education

Diploma in Social Work

Job description

Work Location: Woodlands / Hougang

The Senior / Medical Social Worker Assistant supports and assists the Senior / Medical Social Worker (S/MSW) to look into the possible interventions (to receive social and financial assistance, renew subvention of healthcare subsidy and eligible funding schemes) to help reduce the burden of the clients and families from incurred social and healthcare costs.

Responsibilities

• Regular liaisons with clients and families to following up on pending assistance - Medifund, Household Means Testing (Subvention) and other funding schemes, etc.

• Be updated with financial assistance schemes available and provide advice to clients and their families on eligible resources to tap on

• Support and adhere to the care plans developed by S/MSW (Centre. MSW Manager) and other healthcare colleagues

• Monitor resident social wellness and participation rate in social activities during their stay

• Assist in follow-up and liaisons with community services in the discharge care plan of residents, if any.

• Financial counselling for all clients during assessment

• Provide administrative support by keeping records, filing and update progress reports, etc.

• Prepare necessary documentations for Audits

• Perform any other duty as assigned by the Centre Manger or Reporting Manager
  

Requirements

• Diploma in Social work

• Entry level candidates will be considered

• Preferably with at least 1 year of relevant healthcare industry experience

• Pleasant and mature disposition, possess empathy and patience dealing with residents, next of kins, and staff alike

• Demonstrate initiative to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefit stakeholders

• Good communications and people engagement skills

• Good organization ability

• Able to form networks and strong linkages with stakeholders

We regret to inform that only shortlisted candidates will be notified.