Senior Medical Operations & Quality Lead, JAPAC

Merck Healthcare; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Merck Healthcare is seeking a Medical Operations & Quality Lead for JAPAC in Singapore. This role drives harmonization, digital innovation, and quality governance across therapeutic areas, enabling country teams to deliver impact for healthcare professionals and patients.

You will design data-driven insight processes, consolidate real-world evidence, optimize medical CRM systems, and lead risk management in line with global policies, coordinating with regional leads to ensure execution

Qualifications

• Minimum 10 years in healthcare, with 5+ in Medical Affairs.
• Experience leading product launches and translating strategy into execution across multi-market environments.
• Hands-on with medical CRM systems (Veeva) and digital learning platforms.

Skills

Medical leadership

Evidence-based medicine

Veeva CRM

Digital engagement

Stakeholder comms

English fluency

Collaboration

Education

Life sciences/Pharmacy/Medicine degree

Tools

Veeva Systems

Digital education platforms

Remote engagement tools

Job description

Merck Healthcare is seeking a Medical Operations & Quality Lead for JAPAC in Singapore. This role drives harmonization, digital innovation, and quality governance across therapeutic areas, enabling country teams to deliver impact for healthcare professionals and patients.

You will design data-driven insight processes, consolidate real-world evidence, optimize medical CRM systems, and lead risk management in line with global policies, coordinating with regional leads to ensure execution