Senior Media Relations & Crisis Communications Manager

Khoo Teck Puat Hospital; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Khoo Teck Puat Hospital is seeking a seasoned communications professional to lead media relations and crisis communications. You will craft strategies, engage local media and clinical leaders, and promote the hospital’s brand across traditional and digital channels.

You’ll monitor media, prepare analyses, coordinate spokesperson responses, and develop engaging content for social platforms while ensuring accuracy and sensitivity in health communications.

Qualifications

• Bachelor’s degree in Communications or Journalism.
• 6–8 years of media and crisis communications experience.
• Strong written and verbal communication and storytelling abilities.
• Excellent media relationships and ability to engage senior management.
• Experience with social media trends and analytics.

Responsibilities

• Develop and implement media cultivation and pitching strategies to build the hospital’s brand.
• Maintain media monitoring and provide quarterly analyses (KPIs).
• Collaborate with spokespersons to respond to media queries and prepare media toolkits.
• Lead crisis communications planning, risk monitoring, and business continuity.
• Create engaging social content and oversee calendar planning and community management.
• Monitor metrics and adjust strategies based on data insights.

Skills

Media relations

Crisis communications

Social media strategy

Content creation

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Communications or Journalism

Tools

Canva

Adobe Premiere Pro

CapCut

Social media management tools

Job description

Khoo Teck Puat Hospital is seeking a seasoned communications professional to lead media relations and crisis communications. You will craft strategies, engage local media and clinical leaders, and promote the hospital’s brand across traditional and digital channels.

You’ll monitor media, prepare analyses, coordinate spokesperson responses, and develop engaging content for social platforms while ensuring accuracy and sensitivity in health communications.