Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? At Inchcape, we're pursuing an ambitious strategy to evolve our global business and lead our industry's transformation.
Join our Marketing & Customer Experience team and gain hands-on exposure across a diverse portfolio of automotive and customer-focused businesses. You will work alongside experienced marketers to deliver campaigns, events and customer-engagement initiatives while building practical experience across marketing operations and brand development.
As part of the Marketing & Customer Experience team, you will work alongside experienced marketers across a diverse portfolio of automotive and customer-focused businesses.
Unlike a traditional single-brand role, this position offers exposure to multiple business segments and different areas of marketing. You will gain hands-on experience in integrated campaigns, customer engagement, events, partnerships, marketing operations and brand development while working closely with commercial and cross-functional teams.
This is a broad, hands-on role for someone who wants to build a well-rounded foundation in marketing and progressively develop experience in managing campaigns and brands from planning through execution.
What you will do:
- Plan and execute integrated marketing campaigns, promotions and initiatives to generate customer interest, leads and measurable business outcomes.
- Support marketing activities across multiple business portfolios, adapting plans and execution to different customer segments, commercial priorities and business requirements.
- Coordinate roadshows, product launches, showroom activations, customer events and other experiential marketing activities, including post-event evaluation and follow-up. Occasional weekend work will be required to support event execution.
- Work closely with creative, media, public relations, digital, event and production partners to ensure campaigns and materials are delivered on time, within budget and to the required standard.
- Support customer engagement and relationship-management activities, including customer communications, email campaigns, database initiatives, partnerships, festive campaigns and customer events.
- Develop and coordinate content across digital, social media and owned channels to strengthen brand visibility, customer engagement and campaign performance.
- Monitor marketing and campaign performance, prepare post-campaign analyses and recommend practical improvements to strengthen effectiveness and return on investment.
- Maintain digital and customer-facing marketing touchpoints, including websites, customer relationship-management systems, price lists, campaign information and marketing materials, ensuring that content remains accurate and current.
- Manage marketing collateral and showroom materials, including coordinating updates, monitoring inventory and arranging replenishment where required.
- Partner with Sales, Operations, Customer Experience and other business teams to support customer acquisition, retention, conversion and overall commercial objectives.
- Manage day-to-day marketing administration and operational processes, including purchase requisitions, invoice processing, budget tracking, vendor coordination, campaign documentation and reporting.
- Prepare presentations, reports, business updates and marketing materials for management and internal stakeholders.
- Ensure marketing activities and communications comply with applicable brand guidelines, internal policies and regulatory requirements.
- Collaborate with colleagues across different portfolios, sharing knowledge and supporting major campaigns, events, peak periods and team initiatives when additional assistance is required.
- Support other cross-functional projects, operational activities and business priorities as reasonably required.
About you:
- Degree in Marketing, Business, Communications or a related discipline.
- Two to five years of relevant marketing experience, preferably within automotive, retail, FMCG, hospitality or another consumer-facing industry.
- Good understanding of integrated marketing, retail campaigns, customer engagement and lead-generation activities.
- Experience supporting or managing campaigns from planning and coordination through execution and performance review.
- Familiarity with digital marketing channels, customer journeys, content development and campaign-performance metrics.
- Strong project-management, organisational and coordination skills, with the ability to manage several priorities and deadlines concurrently.
- Clear and confident communicator with strong interpersonal, presentation and stakeholder-management skills.
- Meticulous and comfortable managing detailed administrative, financial and operational processes accurately.
- Commercially aware and able to connect marketing activities with customer and business outcomes.
- Resourceful and proactive, with a willingness to take ownership and resolve problems.
- Adaptable and keen to learn different business portfolios, customer segments and areas of marketing.
- Comfortable working independently while contributing actively to a collaborative team.
- Able to remain organised and effective in a lean, hands-on and fast-moving environment.
- A valid Singapore Class 3 or 3A driving licence.
- Experience within the automotive industry or in brand, retail or customer marketing will be an advantage.
We offer you:
- Benefit from clear career paths, continuous learning & MNC Exposure
- Access comprehensive health and life insurance (including dependent in health insurance)
- Enjoy exclusive colleague perks, including discounts on vehicle purchases and more.