Senior Manager Workplace Experience, APAC

Johnson & Johnson; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Johnson & Johnson in Singapore is seeking a Senior Manager, Workplace Experience to shape a consistent, user-centered workplace strategy across the region. You will connect strategy with operations, ensuring facilities support business performance, employee experience, portfolio efficiency, wellbeing, inclusivity, and collaboration.

This role translates enterprise workplace principles into practical regional programs, standards, project requirements, change plans, and site-level outcomes,

Qualifications

• Bachelor's degree or equivalent in business, communications, architecture, design, engineering, real estate or facilities management.
• Typically 8+ years of relevant experience in workplace strategy or facilities management.

Responsibilities

• Own regional workplace strategy and deployment roadmap.
• Translate global policies into scalable regional solutions.
• Lead workplace change management and stakeholder communications.
• Collaborate with Facilities Management, Real Estate, HR, IT and security.

Education

Bachelor's degree or equivalent

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function

Facilities Management & Planning

Job Category

Professional

All Job Posting Locations

Singapore, Singapore

Job Description

The Senior Manager, Workplace Experience is accountable for shaping and deploying a consistent, user-centric workplace strategy across the region. The role connects workplace strategy with operational delivery, ensuring that new and existing facilities support business performance, employee experience, portfolio efficiency, wellbeing, inclusivity, and collaboration.

This position translates enterprise workplace principles into practical regional programs, standards, project requirements, change plans, and site-level outcomes. It combines strategic planning, project governance, space and workplace analytics, stakeholder influence, supplier oversight, and continuous improvement.

Key relationships include Facilities Management, Real Estate, Strategic Space Planning, Project Delivery, HR, IT, EHS, Global Health Services, Security, Finance, business leaders, site teams, and external service providers.

Key Responsibilities

Regional Workplace Strategy and Governance

• Own the regional workplace experience strategy and deployment roadmap, aligned with enterprise policies, standards, design principles, and business priorities.
• Use portfolio, occupancy, employee survey, operational, and benchmark data to identify opportunities and shape regional programs.
• Partner with Strategic Space Planning and Real Estate to improve portfolio utilization, business adjacencies, space availability, and block-and-stack plans.
• Establish regional governance, decision rights, certification plans, and performance reviews across countries and sites.
• Act as regional business owner for workplace data, analytics, dashboards, and performance insights and communication programs

Workplace Programs, Standards and Innovation

• Translate global policies, playbooks, standards, and guidelines into scalable regional solutions and training.
• Develop, test, evaluate, and scale workplace innovations, technology-enabled solutions, and employee-experience concepts.
• Maintain a continuous-improvement pipeline informed by feedback, trends, research, benchmarks, and post-occupancy learning.
• Integrate workplace, facilities, technology, wellbeing, inclusivity, safety, and security requirements.

Project and Change Delivery

• Work with WE Manager to represent Workplace Experience through viability studies, business cases, visioning, option analysis, project execution planning, scope development, design reviews, test fits, and occupancy readiness.
• Verify application of approved space, design, experience, and operational standards at key investment and design decision points.
• Define and communicate pre- and post-occupancy measures, analyze results, provide benchmarks, and monitor improvement actions.
• Lead workplace change management, stakeholder readiness, communications, training, and transition planning for projects, moves, and restacks.
• Review and approve change-management scope and supplier recommendations under regional governance.

Operational Integration, Supplier Performance and Leadership

• Partner with FM leaders and site managers to embed workplace principles in daily operations and sustain high-performing workplaces.
• Oversee supplier-delivered space, move, data, and workplace services; resolve escalated issues and confirm compliance with obligations, procedures, service levels, standards, and reporting requirements.
• Support workplace technology deployment and align business, FM, IT, and service providers.
• Influence senior leaders through business cases, options, recommendations, executive briefings, and performance updates.
• Lead cross-functional and matrix teams, balance enterprise consistency with local needs, and develop regional capability through coaching, training, and knowledge sharing.

Education

• Bachelor's degree or equivalent in business, Communications, Architecture, design, engineering, real estate, facilities management, or a relevant experience

Experience, Skills & Knowledge

Required

• Typically 8 or more years