Senior Manager, Renewal Sales APAC

Qlik; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Qlik, a Gartner Magic Quadrant Leader, seeks a Senior Manager, Renewal Sales APAC to lead the renewal sales team across the APAC region. You will own GRR and contribute to NRR while coordinating direct renewals and partner channels, driving early customer engagement and predictable forecasting.

You will guide the team through cloud and SaaS transitions, leveraging AI-enabled tools and automation to scale renewal coverage and maximize high-value renewals, including $50K+ ARR opportunities.

Qualifications

• 7+ years in sales, customer success, or renewals.
• 3+ years in a leadership role owning a quota.
• Experience driving GRR and NRR in a subscription model.
• Experience supporting cloud and SaaS transitions with AI familiarity.
• Disciplined forecasting with pipeline hygiene.

Responsibilities

• Lead and develop the APAC Renewal Sales Team with day-to-day leadership and coaching.
• Manage GRR and contribute to NRR across direct and indirect channels.
• Drive customer engagement ahead of renewal and ensure renewal health.
• Deliver accurate, credible forecasting and maintain pipeline hygiene.
• Oversee partner and indirect channel performance and scorecards.

Skills

Renewals leadership

Forecasting

Salesforce

Tools

Salesforce

Job description

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 16 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real‑time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Senior Manager, Renewal Sales APAC

We are seeking a highly motivated Senior Manager, Renewal Sales for the APAC region.

What makes this role interesting?

The Senior Manager leads the APAC renewal sales team with ownership of the Gross Renewal Rate (GRR) and a direct contribution to Net Revenue Retention (NRR), driving early customer engagement, predictable forecasting, and the transition of customers to Qlik's SaaS and AI solutions. APAC runs a significant indirect book, so this leader owns partner channel accountability alongside direct renewals, getting ahead of risk early and converting renewals into expansion.

Here’s how you’ll be making an impact

• Lead and develop the APAC Renewal Sales Team: Provide day‑to‑day leadership, coaching, and performance management across a geo primary team with product escalation paths, building a high performing and resilient region.
• Manage GRR and Contribute to NRR: Manage the Gross Renewal Rate for APAC across direct and indirect channels, and contribute to Net Revenue Retention through uplift, upsell, and expansion, minimizing churn while growing the installed base.
• Close the Engagement Gap: Drive meaningful customer engagement 180 days ahead of renewal across the team, reinforcing early engagement as the leading indicator of renewal health.
• Deliver Forecast Accuracy and Predictability: Manage a disciplined bottoms up forecast and strong pipeline hygiene, producing credible, trusted calls to the VP of Global Renewals.
• Manage Partner and Indirect Channel Performance: Drive accountability across the APAC partner channel, including third party partners, through monthly scorecard reviews, Partner Success Plans, and PAM engagement to lift indirect renewal performance.
• Proactive Risk Management: Ensure timely, accurate risk assessments (Scope, Category, Priority), identify at risk customers early, and partner with Customer Success, Support, and Sales on get well plans to secure renewals.
• Support Cloud and AI Transitions: Guide the team through maintenance to cloud (M2C) and SaaS transitions, positioning Qlik's AI driven solutions as growth opportunities that deepen customer outcomes and stickiness.
• Adopt an AI Enabled Operating Model: Leverage agentic quoting and automation to scale renewal coverage, accelerate turnaround, and free the team to focus on high value customer conversations.
• Drive Growth Conversations: Ensure multi quote coverage on higher value accounts ($50K+ ARR), and grow uplift and upsell yield across the region.
• Operate the Weekly Leading Indicator Rhythm: Run a disciplined weekly operating cadence (look back, look ahead, inspect, commit) against the team's leading KPIs, enabling self correction at the rep level.
• Data Driven Decision Making: Use analytics to monitor renewal trends, forecast outcomes, and inform day to day decisions specific to the APAC market.
• Operational Excellence: Keep renewal processes streamlined, scalable, and compliant, working with internal stakeholders to drive efficiency and adherence to pricing strategy.

We're looking for a teammate with:

• 7+ years of experience in sales, customer success, or renewals, with at least 3+ years in a leadership role owning a quota.
• Proven track record of driving GRR and NRR and exceeding renewal targets in a subscription-based model, ideally within the APAC region.
• Experience managing indirect and partner channels, including partner accountability, scorecards, and performance management.
• Experience supporting customer transitions to cloud and SaaS environments, with fluency in AI driven solutions and comfort adopting automation and agentic tooling.
• Disciplined forecasting rigor, including bottoms up forecasting and pipeline hygiene, with a track record of predictable, credible calls.
• Ability to identify and drive growth opportunities within accounts while effectively managing and mitigating renewal risk.
• Strong team leadership skills, with a focus on coaching and developing a high performing team.
• Excellent communication, negotiation, and relationship building skills.
• Data driven mindset with a strong understanding of how to use analytics to inform decisions and forecast outcomes.
• Familiarity with Salesforce or other CRM systems and cloud based software.
• Background in business intelligence or data analytics software would be beneficial.
• Experience working in a global, matrixed organization.

The location for this role is: Singapore LI‑Hybrid

What else do we offer?

• Genuine career progression pathways and mentoring programs.
• Culture of innovation, technology, collaboration, and openness.
• Flexible, diverse, and international work environment.
• Giving back is a huge part of our culture.
• Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to [e-mail]. Any information you provide will be treated according to Qlik's Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests. Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via‑email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.