Senior Manager / Manager / Assistant Manager (SG Cares Office), RED

Ministry of Culture, Community and Youth; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

Ministry of Culture, Community and Youth is recruiting for a policy-focused role within the Resilience and Engagement Division in Singapore. The incumbent will strengthen national identity, social cohesion, and volunteerism by formulating and reviewing policies and programmes with key stakeholders.

You will coordinate cross‑agency initiatives, engage non-government partners, and drive implementation considerations while communicating clear policy directions.

Qualifications

• Synthesises diverse information to identify critical issues and provides evidence-based policy solutions.
• Translates complex policy concepts into clear, actionable recommendations for stakeholders.
• Evaluates policies and programmes using data analytics to assess impact and effectiveness.

Responsibilities

• Develop understanding of drivers and barriers of volunteerism and giving outcomes.
• Monitor and analyse Singapore’s volunteerism progress and trends.
• Review policies and programmes to improve volunteerism and giving outcomes with cross-agency collaboration.
• Engage non-government stakeholders to co-create solutions and raise volunteerism/donation rates.
• Lead inter-agency SG Cares Secretariat Coordination committee to boost volunteerism and donations.

Skills

Critical thinking

Analytical thinking

Policy writing

Stakeholder engagement

Communication

Education

Bachelor’s degree in public policy or related field

Tools

Data analytics

Job description

What the role is:

The work of the Resilience and Engagement Division (RED) centres on strengthening national identity, enhancing social cohesion and solidarity, and commitment to contribute to the common good. We do this through three pillars of work which have an impact on both locals and newcomers into Singapore society: fostering a strong and inclusive sense of national identity; helping newcomers integrate into Singapore and appreciate what it means to be part of Singapore; and promoting a culture of volunteerism and giving.As part of the SG Cares Office, you will review and formulate policies, strategies and plans to grow sustained volunteerism and giving in Singapore.Our team collaborates closely with Whole-of-Government agencies and key stakeholders, including National Volunteer & Philanthropy Centre (NVPC), Community Foundation of Singapore (CFS), Singapore Kindness Movement (SKM), Singapore Cares Volunteer Centres (SG Cares VCs), and community and corporate partners, to foster greater volunteerism and giving for a more caring and cohesive Singapore.

What you will be working on:

Your responsibilities include:

• Developing an understanding of key drivers and barriers of volunteerism and giving outcomes.


• Monitoring and analysing Singapore’s volunteerism and giving progress and trends.


• Developing and reviewing policies and programmes to improve volunteerism and giving outcomes. This will involve working with other government agencies and key stakeholders (such as NVPC, CFS and SKM) to address cross-cutting issues.


• Enlisting and engaging non-government stakeholders to co-create solutions, and drive efforts to raise the volunteerism and donation rates in Singapore.


• Driving the agenda for the inter‑agency SG Cares Secretariat Coordination committee involving key stakeholders in the volunteering and giving ecosystem, to increase overall volunteerism and donation in Singapore.

What we are looking for:

Deep Critical Thinking

• Synthesises diverse information to identify critical issues, applying analytical thinking to develop effective, evidence‑based policy solutions


• Navigates complex societal contexts to translate intricate policy concepts into clear, actionable recommendations for stakeholders

Data-driven Policy Analysis

• Utilises data analytics to review existing policies, programmes, and initiatives, assessing their effectiveness and impact


• Develops evidence‑based recommendations for new or improved strategies, leveraging insights from complex data analysis, to promote regular volunteerism and giving

Stakeholder Engagement

• Identifies and engages key stakeholders strategically, fostering a strong sense of care and contribution to Singapore


• Builds and sustains relationships with diverse stakeholders, promoting initiatives that strengthen the giving ecosystem in Singapore

Design for Implementation and Communication

• Formulates policies that integrate strategic communications considerations from inception, ensuring effective public engagement and understanding


• Develops practical policy solutions with a keen awareness of implementation challenges, balancing ideals with on‑the‑ground realities

Clear and Concise Writing

• Express main ideas clearly and concisely in writing

Other Competencies

• Deep understanding of Singapore’s political and social contexts


• Good networks across ministries and agencies

Experiences

• Experience in coordinating cross‑agency collaborations and initiatives


• Familiarity with the philanthropy sector, family offices, and charitable foundations is an advantage

Personality Traits

• A passion for Singapore and keen interest to contribute to our mission of building a caring and cohesive society


• A self‑starter who is mature, resourceful and meticulous


• Works well within and across teams by building rapport and trust with others


• Possess a natural bias for action and a strong drive to effect change, solve problems, and see tasks through to completion

Successful candidate will be offered 2-year contract in first instance, with potential for extension or confirmation.

About Ministry of Culture, Community and Youth

We aim to build a cohesive and resilient society, deepening the sense of national identity and affinity for Singapore through strengthening community bonds, promoting of the arts and heritage, youth engagement, sports development, volunteerism and philanthropy.