Senior Manager / Manager / Assistant Manager (Mean-Test Office – Process)

Ministry of Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Ministry of Health invites applications for a role supporting the HOMES system operations and budget management. You will help ensure cost-efficient service delivery, monitor performance, and support automatic means-testing data flows.

Join a team that bridges business requirements with tech-enabled solutions, analyzes operational data, and fosters citizen-friendly processes in a fast-paced public service environment.

Qualifications

• At least 2–3 years of relevant experience in the Public Service.
• Experience in financial management and budgeting in the public sector.
• Strong analytical and solutioning skills with attention to detail.
• Willingness to learn Power BI, Power Query, and UiPath.

Responsibilities

• Support budgeting and cost-recovery for HOMES operations.
• Monitor system performance and ensure cost-efficient service delivery.
• Oversee automatic determination and data used in means-testing.
• Analyze operational data and bridge business requirements to solutions.

Skills

Analytical skills

Problem solving

Attention to detail

Planning and prioritising

Team player

Interpersonal skills

Initiative

Multi-tasking

Working under pressure

Critical thinking

Tools

Power BI

Power Query

UiPath

Job description

What the role is:

This role is to support the team that oversees the operations of HOusehold Means Eligibility System (HOMES), a central system that supports means-test of government schemes.

What you will be working on:

You will be part of the team that manages the budget and cost-recovery as well as the overall performance of HOMES system and its operations team, such that the services are delivered to schemes at cost-efficient and acceptable standards, and in a citizen-friendly way.In addition, you are part of the team that oversees the automatic determination of citizen households and constructs used in means-testing. This is a tech-adjacent role where you would need to analyse operational data, bridge business requirements and tap on new technologies so as to implement ops-tech-data integrated solutions to improve the accuracy and experience for citizens.

What we are looking for:

• At least 2 - 3 years of relevant working experience in the Public Service (Preferred)
• Possess prior experience working on financial management and budgeting in public service.
• Experience in strategic financing and cost management. (Preferred)
• Possess good analytical and solutioning skills.
• Open to learn and apply office productivity and automation tools such as Power Query, Power BI and UiPath
• Attention to details.
• Ability to plan and prioritise tasks.
• A team player who demonstrates good interpersonal skills and has high initiative.
• Motivated and persevering, resourceful and able to work independently and see through projects to completion.
• Ability to multi-task, handle stress and handle a fast work pace.
• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.
• Serving with Heart, Commitment and Purpose – Ability to commit to the work scope to deliver on agency and whole-of-government outcomes.
• As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.