Senior Manager / Manager (Services Demand & Capacity)

Ministry of Health; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Ministry of Health in Singapore seeks a role focused on healthcare transformation strategy, pilots mainstreaming, and capacity planning across clusters and national CT targets. You will collaborate with MOH, clusters, and community care providers to inform policy and drive system-wide adoption.

Ideal candidates bring degrees in health management or analytics, strong data interpretation skills, and excellent stakeholder engagement to navigate financing, regulatory, and IT enablers for national CT

Qualifications

• Degree in healthcare management, public health, health analytics, or related field.
• Experience in strategic planning, service capacity analysis, or related areas preferred.
• Proficiency in analysing datasets to identify trends and actionable insights.
• Strong communication and stakeholder engagement skills to collaborate with diverse teams.

Responsibilities

• Review care transformation priorities and inform Singapore’s healthcare transformation strategy.
• Assess and support mainstreaming of pilots to encourage sector-wide adoption, incl. financing, regulatory and IT enablers.
• Drive and oversee Clusters’ efforts toward meeting national CT targets and close gaps.
• Oversee capacity planning for the public healthcare system on medium- and long-term horizons.
• Review and refine capacity monitoring frameworks to identify system bottlenecks and solutions.

Skills

Strategic planning

Data analysis

Stakeholder engagement

Project coordination

Education

Degree in healthcare management/public health/health analytics

Job description

What you will be working on:

You will:

• 1. Review Care Transformation (CT) priorities and care model innovation to inform Singapore’s healthcare transformation strategy. This includes reviewing major care model innovations and pilots across MOH, Clusters, community care providers and MOH Office for Healthcare Transformation (MOHT).


• 2. Assess and support mainstreaming of successful pilots to encourage sector-wide adoption. This includes working through financing, regulatory and IT enablers with relevant stakeholders in support of national-level CT efforts.


• 3. Drive and oversee Clusters’ efforts and commitment towards meeting national CT targets. Work with Clusters to implement the CT agenda required to close remaining gaps.


• 4. Drive and oversee capacity planning for the public healthcare system, over both medium- and long-term horizons, factoring in the impact of CT, care integration and inter-dependencies across settings when assessing healthcare demand at the national and regional level.


• 5. Review and refine our capacity monitoring capabilities and frameworks at the public healthcare system level, beyond individual settings, to identify system-level bottlenecks and develop relevant solutions to address system-wide challenges.

What we are looking for:

• A degree in healthcare management, public health, health analytics, or a related field.


• Experience in strategic planning, service capacity analysis, or related areas is preferred.


• Proficiency in analysing and interpreting datasets to identify trends and develop actionable insights.


• Strong communication and stakeholder engagement skills to collaborate effectively with diverse teams.


• Ability to manage projects and coordinate efforts across multiple internal and external stakeholders.

Key Competencies Required:

• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting ofsound policy recommendations; ability to grasp timelines, operating context and ground realities.


• Learning & Putting Skills into Action – Possesses the drive and curiosity to learn and apply new skills, knowledge andnew ways of working.


• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing therisks involved.


• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collectivepurpose.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergofurther assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.