Senior Manager, Innovation & Improvement Office

NHG Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NHG Health in Singapore seeks a Senior Manager to lead data-driven innovation and systemic improvements across clinical and operational teams, guiding change initiatives and building organizational capabilities through data and insights.

You will oversee the Grant Office, coordinating governance, reporting and stakeholder advisory, while supporting NHG initiatives and corporate events at the cluster level.

Qualifications

• Bachelor's degree in any discipline.
• 3+ years in healthcare or related field.
• Experience in organisational development or transformation work.
• Comfortable with uncertainty in assignments.
• Excellent written, analytical and communication skills.
• Independent, dynamic, self-motivated and results oriented.
• Strong organisational, decision-making and problem-solving abilities.

Responsibilities

• Lead data-driven innovation and systemic improvement projects across clinical and operational teams.
• Facilitate continuous improvement initiatives aligned with NHG's priorities.
• Drive change management and culture building during major transitions.
• Grant Office management including governance, reporting and portfolio oversight.
• Support NHG initiatives and corporate events at cluster level.
• Share knowledge on hospital improvements and innovation journeys.

Skills

Analytical thinking

Communication

Change management

Problem solving

Education

Bachelor's degree

Job description

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Family Group: Administration

The Senior Manager is responsible for leading data-driven innovation and systemic improvement projects across clinical and operational teams. This role involves facilitating continuous improvement efforts, managing change initiatives, and developing organisational capabilities through the effective use of data, insights and innovation strategies.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

• Innovation & Systemic Improvement : Develop, plan, and implement strategic innovation and improvement efforts to fulfil identified business needs and achieve the desired outcomes.
• Continuous Improvement : Identify and facilitate opportunities for improvement that align with KTPH & YCH's strategic priorities.
• Change Management and Culture Building : Lead efforts to cultivate a culture of innovation by guiding department through major transitions, including the operations of CHI@KTPH & YCH.

4. Grant Office Management: Lead the Grant Office function, including grant landscape scanning, application coordination, governance and compliance, stakeholder advisory, award administration, utilisation monitoring, outcome reporting and portfolio oversight to support strategic innovation and improvement priorities.

• Support NHG Initiatives: Assist in new or revised NHG initiatives, programs, and events at the cluster level.
• Corporate Event Support: Assist in the planning and support of corporate events as necessary.
• Sharing and Hosting: Sharing with visitors on hospital's improvement and innovation efforts and journey.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

• Minimally hold a recognised Bachelor's degree in any discipline.
• More than 3 years of relevant working experience, preferably in the healthcare sector.
• Experience in organisational development or transformation work.
• Comfortable with uncertainty in work assignments.
• Excellent written, analytical and communication skills.
• Independent, dynamic, self-motivated and result oriented.
• Strong organisational, decision-making and problem-solving abilities.