Senior Manager, Deliver Operations Planning

8438-Johnson & Johnson International (Singapore) Pte. Ltd. Legal Entity; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Johnson & Johnson Singapore seeks an experienced Lead for Deliver Operations Planning to drive global planning execution, capacity and labor planning, and IBP enablement. You will lead regional teams, influence stakeholders, and ensure governance across Deliver planning activities.

The role requires strong leadership, strategic thinking, and a track record in complex, matrix organizations with travel up to 25%.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 6–8 years in planning/Deliver/strategy in global environment.
• Experience leading large programs and cross-functional teams.
• Strong IBP integration knowledge.

Responsibilities

• Lead global Deliver Operations Planning activities within established planning frameworks and standards.
• Drive capacity and labor planning across 3PL distribution centers and partners.
• Own Deliver Operations Planning inputs, IBP, and scenario analyses for enterprise decisions.
• Characterize planning scenarios and provide insights on operational and financial implications.
• Ensure compliance with global Deliver planning standards, controls, and governance.
• Identify and mitigate risks with disciplined planning and monitoring.
• Lead and coach Deliver Operations Planning teams and collaborate with regions/functions.
• Scope includes execution of Deliver Operations Planning, delivering planning inputs, and governance.

Skills

Supply chain planning

Leadership

IBP integration

Scenario planning

Stakeholder influence

Education

Bachelor’s degree

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Supply Chain Deliver, Job Sub Function: Warehouse & Distribution, Job Category: Professional, All Job Posting Locations: Singapore, Singapore

Job Description

Key Responsibilities

Deliver Operations Planning Execution

• Lead global execution of Deliver Operations Planning activities within established planning frameworks and standards.
• Ensure regional planning teams operate consistently and effectively within agreed planning guardrails.
• Monitor planning performance and drive corrective actions where gaps exist.

Supply, Capacity Planning Lead

• Deliver supply and capacity planning across owned and 3PL distribution centers and transportation partners.
• Ensure accurate and timely visibility of capacity constraints, risks, and trade‑offs across the Deliver network.
• Support regional Deliver teams in executing capacity and labor plans aligned to business priorities.

Integrated Business Planning (IBP) Enablement

• Own Deliver Operations Planning inputs, analysis, and recommendations into IBP processes, including Supply Review and Management Business Review.
• Execute Deliver planning scenarios and trade‑off analyses to support enterprise decision‑making.
• Represent Deliver planning outcomes in IBP forums and leadership discussions.

Scenario Planning & Decision Frameworks

• Execute approved scenario planning related to allocation, mode mix, network risks, and launches.
• Provide clear insights on operational and financial implications of Deliver planning scenarios.
• Support leadership decisions through fact‑based planning analysis and recommendations.

Planning Governance, Standards & Playbooks

• Ensure compliance with global Deliver planning standards, controls, and governance expectations.
• Monitor planning effectiveness through KPIs, indicators, and maturity assessments.
• Escalate risks, gaps, and exceptions in line with governance and decision forums.

Risk & Resilience Planning

• Proactively identify Deliver operational risks and vulnerabilities through planning execution.
• Support mitigation actions and contingency planning.
• Enable resilient planning outcomes through disciplined execution and monitoring.

Leadership & Collaboration

• Lead, coach, and develop Deliver Operations Planning teams and key planning contributors.
• Partner closely with Regional Deliver Operations, E2E Planning, Manufacturing, Procurement, Logistics, and Finance.
• Influence stakeholders through clear communication of planning insights, risks, and tradeoffs.

Scope & Accountability

• Owns:
• Execution of Deliver Operations Planning activities
• Deliver supply, and capacity planning outcomes
• Deliver planning inputs and recommendations into IBP
• Does Not Own:
• Design of enterprise planning processes or policies
• Day-to-day operational execution in distribution or transportation
• Enterprise IBP governance

Qualifications Required

• Bachelor’s degree required; advanced degree preferred
• Extensive experience in supply chain planning, operations planning, or deliver/network planning within a global environment
• Demonstrated leadership in Planning and IBP integration
• Proven ability to lead teams and influence cross‑functional stakeholders in a matrix organization

Preferred

• Experience operating within complex, multi‑region distribution and logistics networks
• Strong analytical, scenario planning, and decision‑framework development skills
• Ability to translate strategy into standardized, executable planning processes
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation)
• Outstanding verbal and written communication skills

Qualifications Education

• A minimum of a Bachelor’s or equivalent University Degree is required, Masters or advanced degree preferred.

Experience and Skills

• Required: Minimum of 6-8 years overall business experience is required, preferably focused on Planning/Deliver/Strategy and management of large programs.
• Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines.
• Validated ownership of IBP process and linkage to P&L/working capital.
• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration.
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation).
• Outstanding verbal and written communication skills.

Preferred

• Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams.
• Strong planning and systems understanding with demonstrated track record of execution.
• Shown Critical thinking, learning agility and intellectual curiosity.

Leadership Imperatives

• Connect, Shape, Grow Other
• This position requires up to 25% domestic and international travel.
• Desirable: APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering
• Supply chain experience in medical device or pharmaceutical industry.
• Deep understanding of financial processes.

Required Skills

• Budget Management
• Collaboration
• Cost Management
• Demand Forecasting
• Distribution Management
• Distribution Resource Planning (DRP)
• Efficiency Analysis
• Fact-Based Decision Making
• Inventory Optimization
• Issue Escalation
• Mentorship
• Order Management
• Organizing
• Strategic Supply Chain Management
• Technical Credibility
• Transportation Management
• Warehouse Management

Preferred Skills

• Budget Management
• Collaboration
• Cost Management
• Demand Forecasting
• Distribution Management
• Distribution Resource Planning (DRP)
• Efficiency Analysis
• Fact-Based Decision Making
• Inventory Optimization
• Issue Escalation
• Mentorship
• Order Management
• Organizing
• Strategic Supply Chain Management
• Technical Credibility
• Transportation Management
• Warehouse Management