Senior Manager Credit & Collections APAC Logistics

DP World; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

DP World in Singapore seeks a Senior Manager, Credit & Collections – APAC Logistics to lead credit management and accounts receivable collection activities across our Logistics businesses in Asia Pacific. The role focuses on improving cash flow, reducing overdue receivables, managing credit risk and strengthening working capital performance.

You will collaborate with Finance, Commercial, Operations and Global Logistics teams across APAC to resolve collection issues and drive timely recovery of

Qualifications

• Degree in Finance, Accounting, Business or a related discipline.
• Relevant experience in credit management, collections and accounts receivable, ideally within a regional or multi-country environment.
• Good understanding of credit risk, customer credit assessment, AR ageing, DSO, working capital and intercompany AP/AR settlements.

Responsibilities

• Lead credit and collections activities across APAC Logistics entities, focusing on cash collection, reducing overdue receivables and improving DSO.
• Develop and maintain credit policies, controls and processes aligned with Global policies.
• Monitor customer credit exposure and recommend actions to manage risks.
• Develop collection strategies based on customer risk, ageing, and payment behaviour.
• Own complex or highly overdue accounts and drive resolutions.
• Coordinate with legal advisers or external collection agencies for formal recovery actions.
• Lead regional AR ageing reports and drive actions from trends and root causes.

Skills

Credit management

Collections strategy

AR analytics

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Finance/Accounting/Business

Job description

We are looking for a Senior Manager, Credit & Collections – APAC Logistics to lead credit management and accounts receivable collection activities across our Logistics businesses in Asia Pacific. Based in Singapore, this regional role will focus on improving cash flow, reducing overdue receivables, managing credit risk and strengthening working capital performance. You will work closely with Finance, Commercial, Operations and Global Logistics teams across APAC to resolve collection issues and drive timely recovery of outstanding receivables.

Key Accountabilities

• Lead credit and collections activities across all APAC Logistics entities, with a focus on collecting cash on time, reducing overdue receivables and improving DSO and working capital.
• Develop and maintain credit policies, controls and processes aligned with Global policies, including customer onboarding, credit assessments, credit limits and payment terms.
• Monitor customer credit exposure and recommend appropriate actions to manage emerging risks.
• Develop collection strategies based on customer risk, ageing, value and payment behaviour, with particular focus on the top 20 accounts and countries requiring greater AR support.
• Take ownership of complex or significantly overdue accounts, working closely with Finance, Commercial and Operations to identify issues and drive resolution.
• Coordinate with legal advisers or external collection agencies where formal recovery action is required.
• Lead regional reporting on AR ageing, overdue balances, DSO, collections, disputes, credit exposure and bad debt provisions, and drive actions based on trends and root causes.
• Support the implementation of the new Collections Operating Model across APAC in partnership with the Global team.
• Lead the APAC implementation of the Intercompany Netting Centre, including consolidation and review of intercompany AP/AR balances, settlement plans and dispute resolution.
• Connect with stakeholders across all APAC Logistics BUs and drive timely resolution of collection and intercompany issues.

Qualifications, Experience & Skills

• Degree in Finance, Accounting, Business or a related discipline.
• Relevant experience in credit management, collections and accounts receivable, ideally within a regional or multi-country environment.
• Good understanding of credit risk, customer credit assessment, AR ageing, DSO, working capital and intercompany AP/AR settlements.
• Experience managing complex or high-value customer accounts and overdue debt.
• Experience within logistics or freight forwarding is highly preferred, ideally within a complex multinational environment.
• Proactive and independent, with the ability to take ownership and drive issues through to resolution.
• Commercially minded with strong analytical, problem-solving and credit judgement.
• Confident working across Finance, Commercial and Operations, including challenging and following up with stakeholders when needed.
• Able to connect the right stakeholders and find practical solutions when collections are blocked.
• Clear communicator with good attention to detail.

Note: The job title in the advertisement serves the purpose of attracting talent and advertising the position.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.