Senior Manager / Assistant Director (Programme Evaluation), Data Office

Ministry of Digital Development and Information; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

The Ministry of Digital Development and Information seeks an experienced Programme Evaluation specialist to join the Data Office's PE team. You will partner with diverse stakeholders across programmes in digital, communications and information domains to design, plan and conduct evaluations that inform policy and improve outcomes.

Responsibilities include monitoring KPIs, conducting in-depth evaluations, applying Theory of Change, and developing SMART indicators and evaluation plans.

Qualifications

• At least 5 years of experience in research analysis, data analytics, or evaluation.
• Ability to leverage data visualization tools (e.g., Tableau) and programming languages (e.g., Python) to analyse data and extract insights.
• Strong teamwork and interpersonal skills to engage with diverse stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Qualifications in Public Policy, Economics, Statistics, Data Science.

Responsibilities

• Monitor KPIs for MDDI and agencies' programmes within the MDDI-Family Programme Evaluation Framework.
• Conduct in-depth evaluations of selected programmes during planning and post-implementation.
• Apply Theory of Change to clarify goals and outcomes and derive insights.
• Analyse data to assess performance indicators and outcomes, and identify improvements.
• Support programme owners with evaluation design and data collection plans.
• Lead development of SMART indicators and evaluation plans and share best practices.

Skills

Data visualization

Python

Team player

Communication

Stakeholder engagement

Education

Public Policy, Economics, Statistics, Data Science

Tools

Tableau

Python

Job description

The Programme Evaluation (PE) team in MDDI's Data Office oversees the MDDI Family's Programme Evaluation framework and collaborates across MDDI-Family divisions to design, plan, and conduct programme evaluation, as well as to deepen capabilities in programme evaluation.

Job Responsibilities

As a member of the PE team in MDDI's Data Office, you will be given the opportunity to partner with a diverse mix of stakeholders in varying stages of evaluation across a range of programmes in the digital, communications and information domains.

You will provide guidance to programme owners in planning, designing and evaluating projects of strategic importance to the organisation. You may be directly involved in working with programme owners to conduct evaluation deep-dives. As the central PE unit for MDDI Family, you will also have the opportunity to connect with other central PE units across whole-of-government and refine standards and guidelines for MDDI-Family to keep pulse with developments in programme evaluation.

This role includes but may not be limited to the following responsibilities:

• Monitor key performance indicators for MDDI and its agencies' programmes within the scope of the MDDI-Family Programme Evaluation Framework
• Conduct in-depth evaluations of selected programmes (during planning and post-implementation) and identify opportunities to optimise policy implementation. This will involve:
• Using frameworks such as Theory of Change to clarify programme goals and desired outcomes
• Collating and analysing relevant data to assess performance indicators and desired outcomes, as well as derive evaluation insights
• Scope and participate in programme walk-throughs and field observations alongside programme owners to identify process improvements
• Making data-informed recommendations to senior management, programme and policy owners
• Provide guidance and support to MDDI-HQ and agencies in designing appropriate programme evaluation approaches. This includes:
• Engaging policy and programme owners to understand programme intent and design, identify needs for evaluation and the suitability of evaluation methods
• Reviewing and providing input to programme owners' Theory of Change frameworks based on their programme goals
• Reviewing implementation plans for proposed solutions, which includes setting S.M.A.R.T (Specific, Measurable, Attainable, Relevant and Time-bound) key performance indicators, data collection plans and evaluation plans
• Strengthen MDDI-Family Capability Development in Programme Evaluation, which requires
• Developing learning materials on evaluation methodologies and principles,
• Leading internal communications of Ministry PE resources and workshops and brownbag sessions
• Building a networking of evaluation practitioners within the MDDI family

Requirements

• At least 5 years of experience in conducting research analysis, data analytics, or evaluation
• Ability to leverage data visualisation tools (e.g., Tableau) and programming languages (e.g., Python) to analyse data and extract insights
• Strong team player who possesses the maturity and interpersonal skills to build collaborative relationships and engage with a wide range of stakeholders
• Collaborates well with others and can also work independently and effectively
• Possess strong critical, analytical, and system-thinking skills, with the passion and ability to distil complex processes into logical simplified processes
• Self-starter with demonstrated resourcefulness and initiative; motivated to learn new skills and processes
• Excellent written and verbal communication skills
• Able to thrive in a fast-paced environment and work on concurrent projects
• Qualifications in Public Policy, Economics, Statistics, Data Science