Senior Luxury Client Advisor - Boutique Floor Leader

The Talent People; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Talent People represents a luxury fashion house seeking a Senior Client Advisor for its boutique at Marina Bay Sands, Singapore. You will deliver refined, personalised client experiences, build lasting client relationships, and take an active leadership role on the selling floor to drive sales.

With 5+ years of luxury retail, you will excel in clienteling, CRM management, and achieving sales targets while maintaining impeccable store presentation and customer service standards.

Qualifications

• Minimum 5 years of retail experience, luxury retail experience required.
• Proficient in English; strong communication skills.
• Strong clienteling and CRM database management abilities.
• Independent, detail-oriented and thrives in a fast-paced environment.
• Customer-oriented with a strong service flair and ability to meet sales targets.

Responsibilities

• Deliver specialised, high-quality customer service and personalised client experiences.
• Build and nurture long-term client relationships through CRM initiatives.
• Demonstrate leadership on the selling floor to drive sales performance.
• Achieve individual KPIs, including sales targets, SPT and conversion rates.
• Assist with daily/weekly sales reporting to head office as required.

Skills

Clienteling

CRM database management

Excellent English

Sales targets

Retail excellence

Tools

CRM software

Job description

The Talent People represents a luxury fashion house seeking a Senior Client Advisor for its boutique at Marina Bay Sands, Singapore. You will deliver refined, personalised client experiences, build lasting client relationships, and take an active leadership role on the selling floor to drive sales.

With 5+ years of luxury retail, you will excel in clienteling, CRM management, and achieving sales targets while maintaining impeccable store presentation and customer service standards.