Senior Key Account Manager, Grab for Business

Grab; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental and Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork arrangements

Job summary

Grab for Business is seeking a Senior/Key Account Manager to manage a portfolio of Singapore enterprise clients. You will use data-backed insights and Salesforce to drive revenue growth, ensure client satisfaction, and cross-sell platform products.

This role reports to the Manager of Grab for Business (Singapore) at the Singapore Grab Office. Lead growth strategies, build long-term relationships, and own account planning, performance analysis, and project launches within a dynamic, regional B2B

Qualifications

• Bachelor's degree required.
• 5+ years of key account management in a B2B or SaaS environment.
• Track record of achieving sales targets and long-term client relationships.
• Proficiency in Salesforce CRM and data analysis to inform strategy.
• Experience engaging prospects and developing strategic solutions.

Responsibilities

• Grow relationships with Singapore-based enterprise clients and cross-sell platform products.
• Prospect for new business, create opportunities, and track sales performance.
• Collaborate with partners to meet client needs and performance goals.
• Maintain client connections and identify upsell opportunities.
• Lead account growth strategies using Salesforce data and insights.
• Develop business plans to grow client performance and support launches.
• Oversee sales administration, reporting, and data analysis.

Skills

Key account management

Salesforce CRM

Data analysis

Client relationship building

B2B SaaS experience

Education

Bachelor's Degree

Tools

Salesforce CRM

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

As a member of Grab for Business, you'll be part of a team that simplifies business transportation, corporate food & package deliveries, and related services for companies across Southeast Asia.

Grab for Business is the B2B SaaS team within Grab that engages with top companies and brands across Southeast Asia. We'd like to to grow our key account management and are looking for a Senior/Key Account Manager to grow an expanding portfolio of top Singapore enterprise clients.

Get to Know the Role

You'll manage a portfolio of Singapore companies, using data-backed insights to achieve revenue goals, and ensuring client satisfaction.

You'll report to the Manager of Grab for Business (Singapore) at the Singapore Grab Office.

The Critical Tasks You Will Perform

• Grow relationships with Singapore based enterprise clients. Use client and industry insights to pitch and cross-sell our platform products to meet revenue targets.
• Prospect for new business, create opportunities, and track performance against sales targets.
• Work with partners to meet consumer needs and performance goals.
• Maintain connections with clients and understand their needs to resolve issues and identify upselling opportunities.
• Use Salesforce CRM to lead account-specific growth strategies and present data-driven insights to achieve revenue goals.
• Create business plans that grow client performance and work on new projects and launches.
• Own sales administration, reporting, data analysis, and other miscellaneous work required to support the Grab for Business sales function.

Qualifications

What Essential Skills You Will Need

• Bachelor's Degree
• You have at least 5+ years of key account management experience in a B2B or SaaS environment, handling multinational clients.
• Track record in achieving sales targets; build and sustain long-term client relationships.
• Proficiency in using Salesforce CRM and conducting in-depth data analysis to inform business strategies.
• Experience establishing communication and engagement with prospects to develop strategic approaches and solutions that address client needs.
• Comfortable with data analysis tools

Additional Information

Life at Grab

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.