Senior IT Infrastructure & Technical Project Manager

ZALPHA PTE. LTD.; Singapore; Presencial; SGD 120.000 - 160.000; Jornada completa

Descripción de la vacante

ZALPHA PTE. LTD. is seeking an experienced Senior IT Infrastructure & Technical Project Manager to lead delivery of infrastructure, workplace technology and technical projects for business and enterprise clients.

The role combines project management with hands-on oversight across networks, servers, cloud, and collaboration platforms. The ideal candidate will coordinate engineers, vendors, and client stakeholders, from initial discussions through planning, implementation, testing and handover,

Formación

• Experience leading IT infrastructure and technical projects for enterprise clients.
• Strong vendor and contractor coordination with ability to manage multiple stakeholders.
• Hands-on technical oversight across servers, cloud, network and workspace environments.

Responsabilidades

• Lead end-to-end delivery of IT infrastructure and technology projects for multiple clients.
• Translate client requirements into practical project plans, timelines and resources.
• Coordinate activities across internal teams, engineers, subcontractors and vendors.
• Manage risks, dependencies and acceptance criteria; conduct status meetings and reports.
• Oversee testing, documentation and post-implementation reviews.

Conocimientos

IT project management

Vendor management

Client-facing

Technical oversight

Herramientas

VMware

Azure

Google Cloud

Microsoft 365

Descripción del empleo

Role Overview

We are looking for an experienced Senior IT Infrastructure & Technical Project Manager to lead the delivery of infrastructure, workplace technology and technical projects for business and enterprise clients.

This is a senior client-facing role combining technical project management, infrastructure service delivery, vendor and contractor coordination, and hands-on technical oversight.

The successful candidate will be responsible for taking projects and technical requirements from initial client discussions through planning, resource coordination, implementation, testing, documentation and handover. The role requires sufficient technical depth to understand enterprise infrastructure environments, assess proposed solutions, coordinate specialist engineers and vendors, identify risks and dependencies, and ensure that the delivered solution meets the agreed technical and service requirements.

The role will work across network, server, virtualisation, cloud, Microsoft 365, endpoint and site infrastructure environments, depending on client requirements.

This position is particularly suited to someone who has worked within an IT services or managed services environment and is comfortable moving between client management, project delivery and technical infrastructure operations.

Key Responsibilities

1. Technical Project Delivery

   Lead end-to-end delivery of IT infrastructure and technology projects for multiple business and enterprise clients.

   Translate client requirements into practical technical project plans, scopes, timelines, resource requirements and implementation activities.

   Coordinate project activities across internal technical teams, specialist engineers, subcontractors, vendors and client stakeholders.

   Establish project milestones, dependencies, responsibilities, change requirements and acceptance criteria.

   Manage project risks, issues and dependencies and escalated matters requiring management or specialist intervention.

   Coordinate implementation and change windows, including after-hours and weekend activities where required.

   Monitor project progress against agreed scope, budget, schedule and service requirements.

   Conduct project status meetings and provide clear progress reporting to clients and internal management.

   Coordinate testing, validation, documentation and client acceptance before project closure.

   Conduct post-implementation reviews and identify improvements for future deployments.

2. Client & Technical Service Management

   Act as a senior technical point of contact for assigned clients and projects.

   Develop a clear understanding of each client's existing infrastructure, business requirements, technical environment and operational constraints.

   Work with clients to define technical requirements, priorities and implementation approaches.

   Provide practical technical guidance without unnecessarily over-engineering solutions.

   Coordinate responses to infrastructure incidents, escalations and technical issues that affect project or service delivery.

   Ensure client expectations, technical scope and delivery commitments remain aligned throughout the engagement.

   Participate in service reviews and provide recommendations relating to infrastructure performance, lifecycle planning, support requirements and future improvements.

   Maintain professional communication with technical and non-technical stakeholders, including client management.

3. Vendor & Contractor Management

   Coordinate external technology vendors, contractors and specialist engineering resources supporting client projects.

   Obtain and review technical proposals, quotations, statements of work and implementation plans.

   Coordinate procurement and delivery of infrastructure hardware, software, licensing and related services.

   Assess vendor proposals against client requirements, technical feasibility, project scope and budget.

   Manage vendor deliverables, implementation schedules and service commitments.

   Coordinate specialist resources where projects require skills outside the internal team's scope.

   Monitor vendor performance and resolve delivery issues or escalation where necessary.

   Maintain effective working relationships across a network of technology suppliers and service providers.

4. Infrastructure & Cloud Technical Oversight

   Provide technical oversight across client infrastructure environments, including:

   Servers and virtual machines

   VMware and private-cloud environments

   Microsoft Azure and Google Cloud environments

   LAN/WAN and network infrastructure

   Firewalls, VPNs and network access controls

   Microsoft 365

   Backup and disaster recovery environments

   Monitoring, logging and alerting platforms

   End-user and workplace infrastructure

   Review proposed infrastructure designs and implementation approaches for suitability, scalability, supportability and operational risk.

   Coordinate deployment, configuration, migration and upgrade activities with internal or specia