Senior IT Infrastructure & Observability Engineer

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 59,000 - 71,000; Full time

Job summary

RecruitFirst Pte. Ltd invites applications for a Monitoring, Observability & Service Assurance role in Singapore.

You will manage centralized monitoring dashboards across applications, infrastructure, and cloud environments, and oversee 24/7 service health monitoring. Responsibilities include alert triage, cross‑team coordination, defining monitoring strategies, cost governance for cloud usage, and driving SRE practices with SLIs/SLOs.

Qualifications

• 3–5 years of experience in IT operations, system monitoring, NOC or cloud/infrastructure operations.
• Hands-on experience with monitoring and observability platforms.
• Experience in hybrid on‑premises and AWS cloud environments.
• Strong understanding of monitoring concepts and reliability metrics.
• Proficient with leading monitoring tools (CloudWatch, Grafana, Prometheus, Splunk, ELK).
• Knowledge of ITIL practices and cost governance in cloud environments.

Responsibilities

• Manage centralized monitoring dashboards across applications, databases, infrastructure, and networks (on‑premises and cloud).
• Continuously track system health using metrics, logs and alerts to detect anomalies.
• Respond to alerts with initial triage and impact assessment; coordinate cross‑team resolution.
• Define monitoring strategies, thresholds, escalation policies and observability standards.
• Develop real‑time service health dashboards and report on availability and performance trends.
• Support major incident management with diagnostics and cross‑team coordination.
• Monitor and manage cloud and infrastructure costs; implement tagging and budgeting alerts.
• Produce cost reports and collaborate with engineering to optimize resource use.
• Act as central coordinator across Application, Cloud/Infrastructure, Network, and Database teams.
• Drive SRE evolution with SLIs, SLOs and error budgets; expand monitoring coverage.

Skills

IT operations

System monitoring

NOC

Service assurance

Cloud/infrastructure operations

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

CloudWatch

Grafana

Prometheus

Splunk

ELK Stack

Job description

RecruitFirst Pte. Ltd invites applications for a Monitoring, Observability & Service Assurance role in Singapore.

You will manage centralized monitoring dashboards across applications, infrastructure, and cloud environments, and oversee 24/7 service health monitoring. Responsibilities include alert triage, cross‑team coordination, defining monitoring strategies, cost governance for cloud usage, and driving SRE practices with SLIs/SLOs.