Senior IT Infrastructure & Cloud Operations Lead

Temus; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Temus is seeking an IT Support Specialist to manage cloud environments and user devices. The role blends cloud administration with site-wide IT operations, driving security, governance, and efficiency.

You will mentor the IT team, coordinate budgeting, and ensure smooth, compliant service delivery across the organization. The successful candidate will have 3–4 years of IT infrastructure experience, hands-on GCP knowledge, and familiarity with Palo Alto firewalls, networking, and asset lifecycle

Qualifications

• 3–4 years in IT infrastructure, operations, or technical support.
• Experience leading IT support or infrastructure teams.
• Hands-on experience with Google Cloud Platform (GCP).
• Experience with Palo Alto firewalls.
• Understanding of enterprise networking concepts (TCP/IP, routing, VLANs, VPNs, DNS/DHCP).
• Experience managing IT hardware, software licensing, assets, procurement.
• Exposure to IT budgeting, vendor management, and financial planning.
• Familiarity with ITSM processes (incident, request, change, problem).
• Strong analytical, troubleshooting, communication, documentation, and stakeholder skills.

Responsibilities

• Oversee day-to-day IT infrastructure, operations, and support activities across the organization.
• Lead, mentor, and supervise members of the IT support/infrastructure team.
• Administer and maintain GCP environment, including provisioning and optimization.
• Configure and maintain Palo Alto firewalls to ensure security and compliance.
• Manage enterprise networking components: TCP/IP, routing, VLANs, VPNs, Wi‑Fi, DNS, DHCP.
• Maintain hardware/software inventories, licensing, and asset lifecycle management.
• Support IT budgeting, vendor management, and procurement processes.
• Own and drive ITSM processes: incident management, service requests, changes, problems.
• Serve as escalation point for complex technical issues.
• Document IT processes and configurations for knowledge sharing.
• Collaborate with stakeholders to understand technology needs and deliver solutions.
• Ensure adherence to IT security best practices and policies.

Skills

Analytical skills

Troubleshooting

Communication

Documentation

Stakeholder management

Education

ITIL Foundation certification

Tools

GCP

Palo Alto Firewalls

Microsoft 365

Microsoft Entra ID

Endpoint management

Cloud security solutions

Job description

Temus is seeking an IT Support Specialist to manage cloud environments and user devices. The role blends cloud administration with site-wide IT operations, driving security, governance, and efficiency.

You will mentor the IT team, coordinate budgeting, and ensure smooth, compliant service delivery across the organization. The successful candidate will have 3–4 years of IT infrastructure experience, hands-on GCP knowledge, and familiarity with Palo Alto firewalls, networking, and asset lifecycle