Senior Global Payroll Operations Specialist (Singapore)

Rippling; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Diversity and inclusion

Job summary

Rippling is seeking an experienced Senior Global Payroll Operations Specialist to own APAC payroll operations, with a focus on Singapore. You will manage tax filings, CPF contributions, and statutory payments, while coordinating with government agencies and external partners.

You will partner with Global Payroll Engineering and Product teams to ensure payroll software supports compliance, address product issues, and improve automation.

Qualifications

• Extensive experience running payroll in the APAC region, with Singapore payroll and tax compliance.
• Minimum of 4+ years in Singapore payroll operations and 3+ years in a client-facing role.
• Strong project management, communication, and organizational skills with high attention to detail.

Responsibilities

• Assist with monthly payroll tax filings and payments across APAC.
• Manage statutory payments such as Foreign Worker Levy and government leaves.
• Ensure CPF contributions are calculated and submitted on time in Singapore.
• Handle annual income tax submissions and IR21 forms for leavers.
• Audit payroll records, deductions, and tax withholdings across APAC.
• Collaborate with Global Payroll Engineering to ensure compliance in software.
• Engage with customers to resolve payroll issues and maintain service quality.

Skills

APAC payroll

Singapore payroll

Client-facing

Project management

Communication

Data analysis

Tools

Salesforce

JIRA

Confluence

Google Suite

Microsoft Office

Job description

About The Role

We’re looking for an experienced payroll specialist to join Rippling’s Global Payroll Operations team. This role will own all operational aspects across the Asia Pacific (APAC) region, including tax and statutory payment resolution on behalf of our customers, communication with government agencies, and collaboration with R&D teams and external partners. The Senior Global Payroll Operations Specialist will bring critical country‑specific payroll expertise to support the development of our payroll software and expansion into new markets.

What You Will Do

• Assist with monthly payroll tax filings and payments throughout the APAC region
• Manage statutory payment submission, such as Foreign Worker Levy, NS Claims and Government‑Paid leaves (e.g., Maternity, Shared Parental, Military leave submissions)
• Ensure full compliance with Singapore’s employment laws by calculating and submitting Central Provident Fund (CPF) contributions on time
• Act as the subject matter expert for handling annual income tax (Auto Inclusion Scheme) submissions and IR21 forms for employees leaving Singapore
• Assist with operational tasks in New Zealand such as payday filings, STP filings, and superannuation in Australia
• Conduct regular audits of payroll records, deductions, and tax withholdings across all APAC countries
• Drive issue resolution and communication with government agencies such as IRAS, ATO and IRD
• Directly engage with customers and resolve their payroll issues
• Work closely with Global Payroll Engineering and Product teams to ensure that:
• Our payroll software supports key compliance requirements
• Product bugs or errors are addressed promptly
• Internal tooling and automation are prioritized and implemented
• Oversee the management, communication, and documentation of operating procedures and policies
• Help scale the business by driving the APAC payroll strategy to streamline processes while ensuring consistency, accuracy, and best‑in‑class product

What You Will Need

• Extensive experience running payroll in the APAC region, with expertise in Singapore payroll and tax compliance (experience in Australia and New Zealand is a plus)
• Prior involvement with tax notices and resolution with ATO, IRD, and IRAS
• Familiarity with APAC HR & Payroll law and policy
• Minimum of 4 + years in Singaporean payroll operations and 3 + years in a client‑facing role
• Ability to manage and solve a queue of customer support tickets
• Strong project management, communication, and organizational skills with high attention to detail
• Proficiency with Google Suite or Microsoft Office for data analysis; familiarity with Salesforce, JIRA, and Confluence is a plus
• Ability to overlap with U.S. hours (both Eastern and Pacific time zones preferred)

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. We provide reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail].