Senior Global Benefits & Health Solutions Consultant

Aon plc; Shenton Way; On-site; SGD 120,000 - 180,000; Full time

Job summary

Aon plc in Singapore seeks a Senior Consultant in Global Benefits Management within Health Solutions to shape client strategies and deliver value across renewal and engagement programs. You will lead initiatives, manage high-touch client relationships, and align solutions with market needs while coordinating with internal teams to ensure excellent service delivery.

You will drive retention and growth, navigate regulatory requirements, and mentor junior colleagues in a fast-paced environment that

Qualifications

• 8+ years of related experience in benefits management.
• MAS registration as Broking and FA rep.
• Strong analytical, decision-making and collaboration skills.
• Ability to manage deadlines and work under pressure.
• Fluent English; Singapore experience preferred.

Responsibilities

• Develop client renewal strategies aligned with Global Guiding Principles.
• Lead client-related initiatives and ensure smooth implementation.
• Manage direct relationships with assigned and high-touch regional/global clients.
• Drive retention and growth strategies to meet revenue targets.
• Collaborate with internal and external stakeholders to deliver client value.
• Govern the peer review process to ensure high-quality deliverables.
• Act as escalation point for all clients.
• Ensure prompt client payments and maintain credit control levels.

Skills

Client relationship management

Analytical thinking

Collaboration across departments

Deadline management

Change agility

Interpersonal skills

MS Office

Self-directed growth

People management

Work independently

Education

Regulatory registration with MAS (Broking and FA rep)

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Posting Description

Senior Consultant, Global Benefits Management, Health Solutions Singapore

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Consulting

• Develop client renewal strategies aligned with Global Guiding Principles.
• Champion client-related initiatives (e.g. Aon Brokers Guide, Client Promise, Explorer, Aon Pulse, Aon Care, Wellbeing and Voluntary Benefits) and ensure smooth implementation.
• Champion Aon United.
• Hold direct relationships with assigned and high-touch regional/global clients.
• Seek market intelligence on client needs and competitor developments to retain and grow clients. Support ad-hoc projects as required.

Service Delivery Support

• Support client initiatives and drive strategic client engagement.
• Maintain professional relationships with internal stakeholders (local, regional, global).
• Build and maintain strong relationships with external vendors (insurers and specialty providers).
• Ensure collaboration between Client Services and other functions (e.g. Broking, Claims, Flex, Admin) to deliver distinctive client value.
• Develop and manage client retention and growth strategies to meet revenue and profitability targets.
• Ensure the team can manage client relationships and deliver services within expectations.
• Drive adoption and utilization of the organization’s client service model and consulting tools.
• Resolve issues and implement solutions impacting clients and the department.
• Ensure prompt client payments and maintain acceptable credit control levels.
• Act as escalation point for all clients.
• Govern the peer review process to ensure high-quality deliverables and minimize errors and omissions.

Skills and experience that will lead to success

• Minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• At least 8 years of related experience
• Analytical, critical thinking, and decision-making skills
• Effective collaboration across departments and the organization
• Ability to work under pressure and manage deadlines
• Positive, influential, and willing to embrace changes
• Knowledge of client profiling and sensitivity to client needs and priorities
• Alignment to departmental and organizational vision and goals
• Self-directed growth and development
• Strong interpersonal and people management skills
• Work independently and with initiative, with mentorship in only the most complex situations
• Proficiency in MS systems, including Word, Excel, PowerPoint

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