Senior Front-to-Back Service Delivery Lead – Investments

SimCorp; Singapore; Ibrido; SGD 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working arrangement

Weekend/holiday compensation

Overtime compensation

Descrizione del lavoro

SimCorp in Singapore is seeking a Lead Service Delivery Consultant to join our SaaS Operations team. You will provide production support and service delivery for SimCorp Dimension at client sites, ensuring optimal system usage and timely issue resolution.

The role requires strong client communication, 5+ years in asset management or related fields, and the ability to work onsite with occasional weekend work and hybrid arrangements.

Competenze

• Degree in finance/economics/mathematics/computer science.
• Minimum 5 years’ experience within asset management, funds management or custodian.
• Experience in the operation and support of front-to-back investment management solutions.
• Excellent client communication and presentation skills including listening skills, and fluency in English (spoken and written).
• Expertise in SQL, data extraction, and data loading; risk operations background is a strong plus.

Mansioni

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Establish and maintain a network at several levels at the client, including management, and be regarded as a trusted advisor by the client to build a mutually beneficial long-term partnership.
• Analyze problems and issues which occur in the solutions and the system operations of SimCorp services at clients’ production environment on a wide range of topics collaboratively to provide convincing and timely solutions to our client within agreed SLAs.
• Advise and service our client users in collaboration on configuration maintenance and enhancement by providing solutions related to the usage of SimCorp services and beyond to ensure that the client uses SimCorp services in an optimal, future-oriented way.
• Cooperate closely with other professionals within SimCorp on a global level by way of specialist roles to share knowledge and ensure efficient solutions for the client.
• Act as a coach or mentor and review the work of others.
• Influence others regarding general practices and procedures within your own field.
• You will be required to work on client sites.
• Weekend/Public Holiday work is required on occasion.
• Working extended hours might also be required on occasion.

Conoscenze

SQL

Data extraction

Data loading

Client communication

Problem solving

English fluency

Formazione

Finance/ Economics/ Mathematics/ Computer Science degree

Descrizione del lavoro

SimCorp in Singapore is seeking a Lead Service Delivery Consultant to join our SaaS Operations team. You will provide production support and service delivery for SimCorp Dimension at client sites, ensuring optimal system usage and timely issue resolution.

The role requires strong client communication, 5+ years in asset management or related fields, and the ability to work onsite with occasional weekend work and hybrid arrangements.