Senior Financial Services Competency Trainer

NTUC LEARNINGHUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTUC LearningHub Pte. Ltd. in Singapore is seeking an experienced trainer to deliver IBF-STS accredited programmes, align learning design with outcomes, and use real-world financial services use cases to enhance understanding.

You will assess learners using competency rubrics, provide actionable feedback, maintain audit-ready assessment records, and ensure compliance with IBF standards and accreditation requirements.

Qualifications

• 5–8 years of relevant industry experience in financial services, FinTech, risk, or compliance.
• Ability to apply knowledge at practitioner or advisory level.
• Prior experience in adult learning, training, or facilitation is preferred.
• Familiarity with IBF Standards and competency-based training frameworks is an advantage.
• Strong facilitation skills, with the ability to engage working professionals and senior practitioners.
• Ability to assess learners objectively against defined competency criteria.

Responsibilities

• Deliver IBF-STS accredited programmes in accordance with the approved curriculum and learning design.
• Facilitate structured learning activities aligned with clearly defined Learning Outcomes and TSC mapping.
• Contextualise training delivery using authentic, industry-relevant financial services use cases.
• Ensure constructive alignment between learning objectives, instructional activities, and assessment components.
• Conduct competency-based assessments in accordance with IBF-STS requirements.
• Evaluate learner performance against defined Performance Statements and Proficiency Levels.
• Apply approved marking rubrics consistently to ensure validity, reliability, and fairness.
• Provide structured and actionable feedback to support learners' professional competency development.
• Maintain proper documentation of assessment evidence for audit and quality assurance purposes.
• Adhere to the approved training duration, delivery mode, and assessment plan submitted for accreditation.
• Ensure attendance, participation, and assessment records are accurately maintained.
• Support audit processes and accreditation reviews where required.
• Escalate curriculum or assessment-related issues in accordance with governance processes.
• Uphold professional integrity and comply with confidentiality requirements.

Skills

Facilitation

Adult learning

IBF Standards familiarity

Training delivery

Curriculum mapping

Financial services knowledge

Job description

NTUC LearningHub Pte. Ltd. in Singapore is seeking an experienced trainer to deliver IBF-STS accredited programmes, align learning design with outcomes, and use real-world financial services use cases to enhance understanding.

You will assess learners using competency rubrics, provide actionable feedback, maintain audit-ready assessment records, and ensure compliance with IBF standards and accreditation requirements.