Senior Executive, Office of Improvement Science

Changi General Hospital Pte Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Changi General Hospital's Office of Improvement Science (OIS) invites qualified professionals to join a transformative journey toward value-based healthcare in eastern Singapore. You will contribute to transforming care processes across the continuum and help achieve sustainable excellence for patients and the organisation.

As part of OIS, you will facilitate improvement projects, work with clinicians and staff, analyze data, deliver QI and SS training, and support culture-building initiatives.

Qualifications

• Bachelor’s Degree in any relevant discipline.
• Healthcare experience preferred.
• 1 year of working experience preferably with Improvement Sciences exposure e.g. Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology.
• Strong analytical, critical thinking and problem-solving skills.
• Effective team player with strong interpersonal skills.
• Facilitation, communication capabilities and project management skills will be an added advantage.
• Good attention to details and able to work independently with appropriate coaching.

Responsibilities

• Facilitate improvement projects using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation
• Working closely with healthcare stakeholders to design and improve care processes across various care settings eg. primary care and care in the community
• Support collection and perform analysis and interpretation of data
• Support and deliver training for Quality Improvement (QI) and Safety Science (SS)
• Plan and execute activities for culture building on QI and SS
• Support various Quality and Safety committees / workgroups in the Hospital
• Any other duties assigned from time to time

Skills

Analytical thinking

Problem-solving

Team player

Interpersonal skills

Communication

Facilitation

Project management

Detail-oriented

Education

Bachelor’s Degree in any relevant discipline

Job description

The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s transformative journey towards a value-based healthcare system, for patients across the care continuum in the eastern part of Singapore. You will have first‑hand opportunities to be intimately involved in the transformation of care processes and contribute to the Hospital’s goals of achieving sustainable excellence.

Responsibilities:

• Facilitate improvement projects using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation
• Working closely with healthcare stakeholders to design and improve care processes across various care settings eg. primary care and care in the community
• Support collection and perform analysis and interpretation of data
• Support and deliver training for Quality Improvement (QI) and Safety Science (SS)
• Plan and execute activities for culture building on QI and SS
• Support various Quality and Safety committees / workgroups in the Hospital
• Any other duties assigned from time to time

Requirements:

• Bachelor’s Degree in any relevant discipline
• Candidates with healthcare experience preferred
• Candidates with no prior experience are welcome to apply
• 1 year of working experience preferably with Improvement Sciences exposure eg. Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology
• Strong analytical, critical thinking and problem-solving skills
• Effective team player with strong interpersonal skills
• Facilitation, communication capabilities and project management skills will be an added advantage
• Good attention to details and able to work independently with appropriate coaching