Senior Executive, Graduate Studies - Programme Management and Operations

Nanyang Technological University, Singapore (NTU Singapore); Singapore; In loco; SGD 33.000 - 56.000; Tempo pieno

Descrizione del lavoro

Nanyang Technological University invites applications for an administrative role to support Postgraduate programmes within the Nanyang Business School. The position provides planning, coordination and logistical support across courses, faculty processes, exams and student services.

The role requires strong organisational skills, customer service mindset and the ability to manage multiple tasks, including weekend work and hybrid/online class support.

Competenze

• At least three years’ experience in education industry is preferred.
• Willingness to work some weekends.
• Knowledge of Microsoft Office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.

Mansioni

• Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Build good relationship with students and attend to their requests on programme related matters.
• Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.
• We regret to inform that only shortlisted candidates will be notified.
• Hiring Institution: NTU

Conoscenze

Customer service

Communication

Multi-tasking

Attention to detail

Initiative

Team player

Strumenti

Microsoft Office

Word

Excel

PowerPoint

Descrizione del lavoro

Nanyang Technological University is a leading global university recognised for excellence in education and research. Nanyang Business School (NBS) is one of Asia’s premier business schools, committed to delivering impactful education and driving innovation in teaching and engagement.

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Key Responsibilities

Course management

• Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.

Faculty management

• Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.

Exam management

• Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.

Student management

• Build good relationship with students and attend to their requests on programme related matters.

Class administration

• Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.

Office Administration

• Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.

Other duties and activities to support programme operations and overseas study segment.

Requirements

• At least three years’ experience in education industry is preferred.
• Willingness to work some weekends.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU