Senior Executive, Express Services

Government Technology Agency (GovTech); Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

The Government Technology Agency (GovTech) invites applications for a staff position with Sentosa Express Services under the Service Accessibility and Transport Department. The role focuses on operations, maintenance, asset management and contract oversight to ensure KPI compliance and safe, reliable train service.

You will work with OEMs and contractors to drive proactive maintenance, manage life cycle assets, and oversee safety and regulatory requirements to deliver a superior guest experience

Qualifications

• Degree or Diploma in Electrical / Electronic / Mechanical Engineering or equivalent.
• Minimum 4 years of relevant experience in management & maintenance of electrical/electronic/mechanical systems.
• Experience in transit or monorail systems is advantageous.
• Familiar with data analytics tools and software.
• Excellent communication, teamwork and service-oriented mindset.

Responsibilities

• Support Operations, Maintenance and Asset Management of the Sentosa Express Monorail.
• Engage OEMs and term contractors to understand fault causes and preventive measures.
• Manage life cycle of assets including licensing and regulatory aspects.
• Assist in procurement processes and tender documentation.
• Ensure safety policies and daily operations meet contract and regulatory requirements.

Education

Degree or Diploma in Electrical / Electronic or Mechanical Engineering or equivalent

Data analytics tools & software

Communication and interpersonal skills

Self-motivated and service-oriented

Job description

What the role is

Employed as a staff of Sentosa Express Services under Service Accessibility and Transport Department. The primary role is to support the Operations and Maintenance and Asset Management of the Sentosa Express Monorail System. This involves contract management on long-term term contractors and OEMs to ensure KPIs compliance, driving data-led predictive maintenance and managing overhaul and system upgrade projects. Additionally, the role handles incident investigations and root cause analyses, while championing knowledge management. The ultimate goal is to guarantee system safety, reliability and service excellence to deliver a positive guest experience for all stakeholders.

What you will be working on

Actively engage OEMs, Term Contractors to acquire deep knowledge on causes of faults, incidents. Develop measures to prevent similar incidents and pro-active check. Life Cycle Management of Assets, Licensing and Regulatory pertaining to Sentosa Express Monorail system. Liaison with Term Contractor diligently and proactively to ensure smooth and seamless daily train operations’ requirements are met. Zone management to ensure the upkeeping and functionality of the Sentosa Express zone. Ensure security and safety policies and methodologies are consistently implemented in all operational activities and associated processes and procedures. Manage and deconflict operational impacts associated with island activities (including special events, public/school holidays, and construction related works). Monitor and advise contractors in ensuring planned preventive and/or corrective maintenance is timely carried out in accordance with the submitted schedule. Supervise and ensure planned preventive and corrective maintenance is carried out by term contractor in accordance with the checklists, specifications & requirements of the contract, relevant authority’s rules, regulations & code of practice. Assist in procurement process, such as preparation of tender specifications and requirements, approval paper for variation order and direct contracting & etc. Liaison with Operations staff on all daily issues, i.e., shut-in/out of train to/from depot, disruption of train service & other technical matters. To perform duty officer role in according to shift duty roster and/or on ad-hoc corrective maintenance works including weekends and public holidays. Ensure safety policies and methodologies are consistently implemented in all operational activities and associated processes and procedures. Involvement in Express system overhauling / upgrading / improvement works. Ensure audits for inventory spares & workplace safety are conducted by term contractor on a regular basis based on the SOP & tender requirements.

What we are looking for

• Degree or Diploma in Electrical / Electronic or Mechanical Engineering or equivalent.
• Minimum 4 years of relevant experience in Management & Maintenance of Electrical / Electronic / Mechanical system.
• Experience in Transit or Monorail system is an advantage.
• Equip with the knowledge and/or familiar with data analytics tools & software.
• Good communication and Interpersonal skills / Team Player / Service-oriented / Integrity / Committed / Passionate / Energetic / Self-motivated.