Senior Executive / Assistant Manager (Specialist Outpatient Clinics)

Singapore General Hospital; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a team-oriented individual for a patient-facing role overseeing clinic operations. Key responsibilities include managing front-line staff, enhancing operational efficiency, and addressing patient feedback. Ideal candidates will have a Bachelor's Degree and 2 years of healthcare experience, along with strong analytical, communication, and organizational skills. Proficiency in Microsoft Office is a must. This role offers opportunities for career growth in a fast-paced environment.

Qualifications

• Bachelor's Degree in any discipline, with preferably 2 years healthcare experience.
• Strong interpersonal skills for effective communication.
• Ability to work independently while fostering team spirit.
• Good analytical, organizational, and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Oversee clinic operations and staff management.
• Handle patient feedback and review processes.
• Prepare and analyse performance data and reports.
• Work with stakeholders on improvement strategies.

Skills

Interpersonal skills

Analytical skills

Organisational skills

Time management

Multi-tasking

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Job:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Clinic operations
• Staff management and deployment
• Handle patient feedback
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in any discipline, with preferably 2 years healthcare experience. Entry Level candidates will be considered for Senior Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team‑spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi‑task.
• Proficient in Microsoft Word, Excel and PowerPoint