Senior Executive/Assistant Manager (Research Operations Analyst)

National University of Singapore; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

The National University of Singapore is seeking a motivated Senior Executive/Assistant Manager (Research Operations Analyst) to join its SPHS operations team in Singapore. The role focuses on improving operational efficiency through data analysis, process improvements and workflow automation, while supporting vendor management, data quality and governance, and administrative processes.

Responsibilities include automating processes, managing vendors and contracts, ensuring data quality, and

Qualifications

• Degree in any discipline.
• Minimum 2 years of working experience.
• Effective communication and writing skills.
• Careful and meticulous with data and money management.
• Advanced in using Microsoft Excel.
• Has experience applying Power Automate.
• Experience with Redcap (or similar form building application), Wordpress and basic R programming will be an advantage.

Responsibilities

• Operational efficiency and process improvement: Automate and streamline administrative processes and create dashboards to monitor operational efficiency. Drive continuous improvement in fieldwork operations by designing, testing and implementing new workflows, surveys and operational processes. Draft or update SOPs, Work Instructions or Operating Manuals accordingly.
• Vendor and contract management: Review vendor's deliverables and payments, and participant reimbursements. Provide administrative support for major procurement needs, liaising with the procurement office to ensure contracts are issued or renewed timely and within budget. Monitor budget forecasts and expenditure.
• Data quality, compliance & research governance: Review and analyse data quality, document exceptions and manage rework. Version management for research protocols, IRB reports, consent forms and related documents in accordance with research governance and study requirements.
• Website content management: Liaise with website manager to update website for specific projects. Design and create or update blogsite for specific projects.

Skills

Effective communication and writing

Meticulous with data and money

Advanced Excel

Power Automate experience

Education

Degree in any discipline

Tools

Redcap (or similar form builder)

Wordpress

R programming (basic)

Job description

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description

The Singapore Population Health Studies (SPHS) is seeking a motivated and detail-oriented individual to join its operations team as a Senior Executive/Assistant Manager (Research Operations Analyst). The role focuses on improving operational efficiency through data analysis, process improvement and workflow automation, while supporting vendor management, data quality, research governance and administrative processes. The successful candidate will contribute to the effective and efficient delivery of large-scale population health research studies.

Key Responsibilities

1. Operational efficiency and process improvement

   Automate and streamline administrative processes and create dashboards to monitor operational efficiency. Drive continuous improvement in fieldwork operations by designing, testing and implementing new workflows, surveys and operational processes. Draft or update SOPs, Work Instructions or Operating Manuals accordingly.

2. Vendor and contract management

   Review vendor's deliverables and payments, and participant reimbursements. Provide administrative support for major procurement needs, liaising with the procurement office to ensure contracts are issued or renewed timely and within budget. Monitor budget forecasts and expenditure.

3. Data quality, compliance & research governance

   Review and analyse data quality, document exceptions and manage rework. Version management for research protocols, IRB reports, consent forms and related documents in accordance with research governance and study requirements.

4. Website content management

   Liaise with website manager to update website for specific projects. Design and create or update blogsite for specific projects.

Qualifications

1. Degree in any discipline
2. Minimum 2 years of working experience
3. Effective communication and writing skills
4. Careful and meticulous with data and money management
5. Advanced in using Microsoft Excel
6. Has experience in applying Power Automate
7. Experience with Redcap (or similar form building application), Wordpress and basic R programming will be an advantage