Senior Engineer, Forming

West Pharmaceutical Services Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

West Pharmaceutical Services Singapore Pte Ltd is seeking an experienced production professional to lead QA-aligned processes, monitor SQDC performance, and coach the production team in problem solving and training initiatives.

The role focuses on change control, MRB processing, and continuous improvement through Lean Six Sigma and TWI methods, with close collaboration across AMVS and global project teams.

Qualifications

• Lead production team to meet SQDC goals.
• Implement Lean Six Sigma improvements and TWI training.
• Coordinate with Advanced Manufacturing Value Stream teams and global projects.
• Oversee PPE inventory, gowns, and staff lockers.
• Manage performance coaching, appraisals and development plans.

Responsibilities

• Lead in investigating deviations and OOS events and support CAPA implementation.
• Ensure change control procedures are followed and production records are completed.
• Drive training initiatives and Train-the-Trainer sessions for production staff.
• Direct daily MRB processes to minimise scrap and rework.
• Support auditing by providing filled records and reports as required.

Skills

Leadership

Coaching

Problem solving

Training & TWI

Procurement / Purchasing

Job description

• The employee is informed of all relevant SOIs / WIs that are an integral part of the Quality Policy, and which are related to the job covered by this job description.
• Work with formal systems, such as cGMP, ISO, to ensure that existing processes and workflows within production are in conformance with Safety and Quality requirements. Ensure that change control procedure is strictly followed.
• Lead in investigating open Deviations and Out-of-Specification (OOS) events to ensure their timely and effective resolution and support the implementation of CAPAs to prevent recurrence.
• Initiate, coordinate, and implement improvements of existing processes or workflows in production by following a systematic approach, ensuring it meets the requirements of Safety, Quality, Delivery, and Cost (SQDC)
• Lead the use of problem-solving tools (e.g., A3) and techniques in everyday problem solving and process improvement activities, include provide coaching to team members when required.
• Coordinate with partner sites within Advanced Manufacturing Value Stream (AMVS), to explore best practices in production processes and workflows, adopt and implement where feasible.
• Lead the business support team to support Production departments in purchasing activities through approved vendors, include handling of Request for Quotation (RFQ), Purchase Request (PR), Delivery Orders (DO), Invoices, etc.
• Ensure all production records/documents are adequately filled by the business support team, as specified within existing procedure. Support audit activities by retrieving filled records/documents, as and when required by Quality department.
• Lead the business support team to provide administrative supports to Production departments in managing production data and reports, include updating production trackers, reports, KPI boards, etc.
• Manage the inventory of Personal Protective Equipment (PPE) for production departments, ensuring there are sufficient supplies to production personnel.
• Responsible for the management of production gowns and staff lockers for production departments.
• Drive for implementation of Training Within Industry (TWI) program within production departments, following the established roadmap.
• Collaborate with Global project team of TWI implementation, continually assess and review site TWI program, ensuring it is aligned with the Global direction, under the standardization approach.
• Conduct Train-the-Trainer session for TWI - Job Instruction (JI) method to newly assigned Production Training Leads or Production Trainers.
• Responsible for performance management of Production Training Leads, including provide coaching/mentoring, conduct performance appraisals, and establish development plans.
• Lead the daily Material Review Board (MRB) process, to collectively determine disposition of non-conforming materials promptly and reduce scrap and rework where possible.
• Manage the rework activities of QC rejected Semi-finished Goods (SFG), to prevent it from contributing to delivery OTIF failure.
• Lead the production team for annual stock count activities, include pre-stock count preparation, resources planning, establishing workflow, and provide training to the involved personnel.
• Continually analyze, evaluate, and review existing Work-in-Progress (WIP) and inventory management methods, identify the gaps, and initiate for improvement by utilizing Lean Six Sigma methodologies.
• Assist in driving for Operational Excellence (OPEX) in production department, execute or participate in tasks as assigned by superiors to achieve target maturity level.
• Ad-hoc duties as assigned by superiors.