SENIOR ENGINEER

Exion Asia Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Exion Asia Pte Ltd is seeking a field service engineer to provide technical services, installation support, troubleshooting, and commissioning for electrical valve actuators and related instrumentation at customer sites. You will review specifications, inspect equipment, and perform FAT/SAT activities as required.

The role includes diagnosing issues, preparing technical reports, and delivering on-site guidance to customers and contractors, while continuously improving service methodologies and

Responsibilities

• Provide technical services, application support, troubleshooting, and engineering assistance for electrical valve actuators, digital instrumentation, and related equipment.
• Review customer specifications, datasheets, drawings, technical documentation, and application requirements to determine appropriate product selection, configuration, and application.
• Conduct site visits, equipment inspections, troubleshooting, testing, commissioning, and technical assessments at customer and project sites.
• Support the installation, start-up, commissioning, functional testing, and troubleshooting of actuators, instrumentation, and related systems.
• Participate in Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), loop checks, calibration, functional testing, equipment verification, and other technical acceptance activities, where required.
• Diagnose equipment failures and technical issues, conduct root-cause analysis, and recommend appropriate corrective and preventive actions.
• Prepare service reports, technical reports, inspection reports, commissioning records, troubleshooting reports, and other relevant technical documentation.
• Provide technical guidance and on-site support to customers, contractors, and other stakeholders on equipment installation, operation, maintenance, troubleshooting, and repair.
• Develop and improve service capabilities, technical procedures, troubleshooting methodologies, and application solutions to enhance overall service support.
• Identify opportunities for product improvement, application development, product modification, and localization of technical solutions based on customer and field requirements.
• Support the evaluation, testing, and introduction of new products and technologies, including technical assessments, product testing, and field validation.
• Conduct product demonstrations, technical presentations, product training, and customer technical workshops, where required.
• Maintain and continuously develop technical knowledge of relevant products, industry standards, applications, and emerging technologies.
• Provide technical guidance, coaching, and mentoring to junior engineers and service personnel, where required.
• Coordinate with principals, manufacturers, and service partners to obtain specialist technical support for repairs, testing, troubleshooting, and product-related issues.
• Support the development and maintenance of service tools, test equipment, spare-parts requirements, and technical resources to strengthen field service capabilities.
• Ensure that all site activities are carried out in accordance with company procedures, customer requirements, applicable industry standards, and relevant health, safety, and environmental regulations.

Job description

• Provide technical services, application support, troubleshooting, and engineering assistance for electrical valve actuators, digital instrumentation, and related equipment.
• Review customer specifications, datasheets, drawings, technical documentation, and application requirements to determine appropriate product selection, configuration, and application.
• Conduct site visits, equipment inspections, troubleshooting, testing, commissioning, and technical assessments at customer and project sites.
• Support the installation, start-up, commissioning, functional testing, and troubleshooting of actuators, instrumentation, and related systems.
• Participate in Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), loop checks, calibration, functional testing, equipment verification, and other technical acceptance activities, where required.
• Diagnose equipment failures and technical issues, conduct root-cause analysis, and recommend appropriate corrective and preventive actions.
• Prepare service reports, technical reports, inspection reports, commissioning records, troubleshooting reports, and other relevant technical documentation.
• Provide technical guidance and on-site support to customers, contractors, and other stakeholders on equipment installation, operation, maintenance, troubleshooting, and repair.
• Develop and improve service capabilities, technical procedures, troubleshooting methodologies, and application solutions to enhance overall service support.
• Identify opportunities for product improvement, application development, product modification, and localization of technical solutions based on customer and field requirements.
• Support the evaluation, testing, and introduction of new products and technologies, including technical assessments, product testing, and field validation.
• Conduct product demonstrations, technical presentations, product training, and customer technical workshops, where required.
• Maintain and continuously develop technical knowledge of relevant products, industry standards, applications, and emerging technologies.
• Provide technical guidance, coaching, and mentoring to junior engineers and service personnel, where required.
• Coordinate with principals, manufacturers, and service partners to obtain specialist technical support for repairs, testing, troubleshooting, and product-related issues.
• Support the development and maintenance of service tools, test equipment, spare-parts requirements, and technical resources to strengthen field service capabilities.
• Ensure that all site activities are carried out in accordance with company procedures, customer requirements, applicable industry standards, and relevant health, safety, and environmental regulations.