Senior Director, Data Center Operations

Oracle Corporation; Singapore; On-site; SGD 250,000 - 420,000; Full time

Benefits offered by this job

Flexible medical

Life insurance

Retirement options

Volunteer programs

Job summary

Oracle Corporation is seeking a senior data center leader to oversee very large or complex sites across regions. You will define group-wide strategy for performance monitoring, capacity planning, uptime, and customer satisfaction.

You will drive automation, predictive analytics, crisis management standards, and governance for escalation and continuous improvement. This role includes leading expansion initiatives and managing hardware assets lifecycle across multiple regions.

Responsibilities

• Oversee very large or complex sites across regions or countries.
• Define enterprise strategy for performance monitoring across data centers to drive uptime and customer satisfaction.
• Oversee capacity evaluations for physical, power, cooling, and security needs; ensure readiness and operational excellence.
• Partner with executive leadership to set multi-year operational and financial targets for the group.
• Drive automation and predictive analytics for regional technical issues, ensuring high availability and rapid remediation.
• Establish standards for escalation, crisis management, root cause analysis, and continuous process improvement.
• Champion knowledge sharing and ensure lessons learned are disseminated regionally.
• Lead post-incident review panels and process reforms to ensure resilience and regulatory compliance.
• Lead expansion initiatives including new region builds, site launches, and transformation programs; manage partnerships to maximize resources.
• Oversee installation, maintenance, logistics, and inventory management across portfolio; manage multi-million dollar investments in upgrades.
• Direct audits to optimize deployment, efficiency, security, and scalability of hardware assets.

Job description

Responsible for very large or complex data center sites across multiple regions or countries and defines the group wide strategy for performance monitoring, aligning KPIs and objectives to drive global efficiency, uptime, and customer satisfaction. Oversees capacity evaluations for physical, power, cooling, and security needs to ensure readiness and operational excellence, and partners with executive leadership on long-term operational and financial targets. Drives the adoption of automation and predictive analytics, establish crisis management and process improvement standards, and promote a culture of knowledge sharing and compliance. Leads major expansion initiatives, serves as the senior executive liaison across regions, develops partnerships, and manages the full lifecycle of hardware assets—overseeing installations, maintenance, and procurement, approving large investments, and directing audits to optimize efficiency, security, and scalability.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing @oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Key Responsibilities

Data Center Site Portfolio Management

• Responsibility for very large or complex sites or responsibility for multiple regions/countries.

Performance Monitoring and Analysis

• Defines the enterprise strategy for performance monitoring for all data centers in group, aligning KPIs and organizational objectives to drive efficiency, uptime, and customer satisfaction at a global scale.
• Oversees the evaluation of physical, power, cooling, and security capacity, ensuring future-readiness and sustained operational excellence.
• Partners with executive leadership to set and achieve multi-year operational and financial targets for the group.

Issue Management and Automation

• Drives the adoption of automation and predictive analytics for regional/country technical issues, ensuring high availability and rapid remediation of service-impacting events.
• Establishes and governs standards for escalation, crisis management, root cause analysis, and continuous process improvement.
• Champions a culture of knowledge sharing, ensuring best practices and lessons learned are disseminated regionally.
• Leads post-incident review panels and process reform to ensure resilience and regulatory compliance.

Data Center Expansion Support

• Leads expansion initiatives including new region builds, site launches, and transformation programs; ensures delivery on time, budget, and to quality standards.
• Serves as the primary senior executive liaison with cross-regional portfolio leaders, engineering, and project management teams.
• Establishes partnerships (internal and external) to maximize resources, develop talent pipelines, and promote Oracle’s reputation for world-class data center operations.

Installation and Maintenance

• Oversees and integrates all facets of installation, maintenance, logistics, and inventory management across several regionally dispersed or complex data center portfolios.
• Defines and enforces enterprise standards, setting expectations for efficiency, security, and scalability in procurement and lifecycle management of all hardware assets.
• Approves and manages multi-million dollar investments in upgrades, capacity expansion, and critical infrastructure improvements.
• Directs operational audits and risk assessments to optimize deployment and maintenance strategies.

Core Responsibilities

Planning & Execution

Provides strategic oversight on the management and execution of large-scale projects or initiatives, monitoring timelines, deliverables, and budgets when applicable to ensure success. Sets strategies for appropriately delegating work, setting priorities, and aligning projects with business needs. Drives the strategic planning process across teams, providing guidance on resources or timelines in anticipation of changes.

Collaboration & Partnership

Sets a strategic direction for collaborating with cross-functional teams to ensure alignment of expectations and strategic objectives. Drives a culture of teamwork, empowering teams to build and maintain partnerships with business leaders, stakeholders, and/or customers to contribute to organizational success. Promotes a culture of transparency and inclusivity where all voices are valued and respected.

Problem Solving

Develops and implements strategies for specialized, advanced problem-solving efforts across the organization, serving as an escalation point for highly complex operational and/or technical issues. Oversees teams leveraging innovative techniques to address significant ambiguous issues, identify root causes, and prevent recurrence, reviewing solutions as needed.

Continuous Learning

Champions continuous learning to maintain cutting-edge skills and influence organizational best practices. Inspires teams to build and maintain expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards to help position the organization as an industry leader. Contributes to the organization's strategy for learning and development, influencing leadership to foster learning opportunities for the team.

Continuous Improvement

Drives a culture of continuous improvement that sets a standard for efficient and effective processes, protocols, and workflows across the organization. Oversees work to implement large-scale approaches and methods for continued improvement, ensuring changes align with organizational goals. Sets the strategic direction, prioritizes, and approves the roadmap of improvement initiatives to maximize return on investments.

Performance and Development

Drives and ensures consistent application of performance management strategies, systems, processes, and guidelines across the organization. Creates an organizational culture of career development that encourages proactively identifying and pursuing career development opportunities, and guiding leaders to support their team's growth. Drives consistency in the application of talent development procedures and socializes performance expectations across the organization. Partners with HR and executive leadership to envision and execute a talent management strategy, balancing budget and talent resources.

Career Level - M5