Senior Director Business Development, Asia Pacific

Caterpillar Financial Services Corporation; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Caterpillar Inc. in Singapore is seeking a sales leader to manage day-to-day operations of a sales team and drive business goals in a dynamic market. You will supervise staff, develop sales programs, and guide the team to achieve sales and profit targets while maintaining high customer satisfaction.

The role emphasizes strong customer focus, data-driven decision making, and effective communication, with responsibility for discount strategy and program execution in a fast-paced industrial setting.

Qualifications

• Customer focus drives customized solutions and aligns customer needs with business decisions.
• Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from multiple stakeholders.
• Knowledge of the decision-making process and tools; ability to analyze situations and reach productive decisions.
• Understanding of effective communication concepts; ability to transmit, receive, and interpret ideas clearly.
• Knowledge of relationship management techniques; ability to maintain healthy relationships with clients and peers.
• Knowledge of the importance of big-picture thinking and planning; apply organizational acumen to focus on key factors.
• Knowledge of selling products, technology and services; differentiate offerings to address customer needs.

Responsibilities

• Identify and analyze organization's strengths and weaknesses, and respond to opportunities in sales and operations environment.
• Supervise and coordinate daily activities of staff promoting and selling a product, driving operational improvement and handling customer complaints.
• Develop and manage sales programs aligned with long/short-term strategies; establish training programs for the sales team.
• Direct a sales force to achieve sales and profit goals; determine discount rates.

Skills

Customer Focus

Data Gathering & Analysis

Decision Making and Critical Thinking

Effective Communications

Relationship Management

Strategic Thinking

Value Selling

Job description

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition,

Manages day-to-day operations of a sales team to achieve business goals.

Responsibilities

• Identifying and analyzing organization's strengths and weaknesses, and responding to opportunities in sales and operations environment.
• Supervising and coordinating the daily activities of staff engaged in promoting and selling a product, driving operational improvement, and overseeing the resolution of customer complaints.
• Developing and managing sales programs in alignment with long and short-term sales strategies; establishing training programs for sales team.
• Managing and directing a sales force to achieve sales and profit goals; determining discount rates.

Skill Descriptors

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Posting Dates:

September 7, 2026 - September 21, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply