Logistics Analyst (Contract)

Caterpillar Financial Services Corporation; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Caterpillar Inc. Singapore is seeking a Logistics Analyst to manage end-to-end air freight quote processes, validate pricing, and coordinate with forwarders. You will use Salesforce, RateCloud, Power BI, Excel, and Teams to ensure accurate costs and timely execution.

Responsibilities include reviewing shipment details, researching rates, and preparing RFIs. The role requires strong analytical skills, Excel proficiency, and the ability to manage multiple requests in a fast-paced environment.

Qualifications

• Strong analytical ability and attention to detail with accuracy in rate validation, cost calculations, and data entry.
• Ability to manage multiple requests, systems, and deadlines in a fast-paced environment.
• Proficiency with Microsoft Excel, including formulas, lookups, filters, and cost analysis; working knowledge of Word and Outlook.

Responsibilities

• Manage air freight rate requests from intake through closure, including RFIs and time-sensitive spot requests.
• Review shipment details for completeness (origin, destination, service level, weight, dates).
• Research rates, routing guides, and rate validity to determine contract applicability.
• Validate calculations and terms against approved sources; elevate missing or non-applicable rates.
• Create and maintain rate-request records across Salesforce, RateCloud, Keelvar, Power BI, Excel, Teams.
• Prepare and issue RFIs to support planning or cost-estimate decisions and note assumptions.
• Launch spot requests to forwarders, communicate requirements, set deadlines, monitor responses.
• Compare offers for pricing, transit time, routing, capacity, and terms; request clarifications as needed.
• Calculate total move cost including charges and currency normalization; document assumptions.
• Provide quotes with total cost, routing, transit time, validity, and risks; protect pricing.
• Collaborate with trade-lane teams, facilities, and forwarders to resolve questions.
• Record house air waybill and approvals; close the request.
• Maintain complete documentation for audits.
• Track open requests, aging, savings, and risk trends; escalate promptly.
• Follow export-control and retention requirements and identify improvement opportunities.

Skills

Analytical ability

Attention to detail

Multitasking

Communication skills

Data entry

Tools

Salesforce

RateCloud

Keelvar

Power BI

Excel

Teams

Job description

Career Area

Enterprise Cross Functional

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Logistics Analyst supports the end-to-end execution of air freight forwarding spot quotes. The role receives and reviews internal rate requests, determines whether contracted pricing is available and applicable, sources spot pricing when required, calculates the complete transportation cost, and coordinates with internal stakeholders and freight forwarders through quote selection and move execution. The analyst works across multiple procurement, sourcing, rate-management, reporting, and communication systems while maintaining accurate, timely, and audit-ready records.

What You Will Do:

• Manage assigned air freight rate requests from intake through closure, including Requests For Information (RFIs) and time-sensitive actual-move spot requests. Requests will be generated from internal and external sources.

• Review shipment details for completeness and accuracy, including origin and destination, requested service level, service type, commodity, dimensions, actual weight, chargeable weight, shipment date, special handling requirements, and required delivery timing.

• Research contracted rates, routing guides, rate validity dates, approved service levels, lane coverage, and allowable accessorial charges to determine whether an existing contract applies.

• Validate calculations and commercial terms against approved rate sources; identify missing, expired, conflicting, or non-applicable rates and elevate exceptions when needed.

• Create and maintain rate-request records across multiple systems, which may include Salesforce, RateCloud, Keelvar, Power BI, Excel, Teams, email, and other internal tools.

• Prepare and issue RFIs to support planning or cost-estimate decisions, clearly documenting assumptions and advising requestors that pricing may require revalidation before shipment execution.

• Launch actual-move spot requests to qualified air freight forwarders, communicate complete shipment requirements, establish response deadlines, monitor supplier responses, and follow up to meet shipment timing.

• Compare supplier offers for pricing, transit time, routing, capacity, service level, validity, exclusions, and operational feasibility; request clarification or revised offers when information is incomplete or inconsistent.

• Calculate the total expected move cost using the applicable chargeable weight, freight rate, minimum charges, fuel, security, pickup, delivery, handling, customs-related, special-service, and other approved accessorial charges. Normalize currencies and units of measure when required and document all assumptions.

• Provide requestors with a clear quote comparison and recommendation that identifies total cost, provider, routing, transit time, quote validity, assumptions, exclusions, and risks. Protect supplier pricing from unauthorized external disclosure.

• Collaborate with trade-lane teams, facilities, dealers, factories, procurement colleagues, operations teams, freight forwarders, and other internal and external partners to resolve questions and support timely spot-move execution.

• After a quote is selected, confirm award details with the appropriate parties; obtain and record the house air waybill or other booking reference; complete required approval documentation; and update the request through final closure.

• Maintain complete supporting documentation, including requests, quotes, calculations, approvals, correspondence, booking details, and exception rationale, in accordance with process, compliance, and audit requirements.

• Track open requests, priorities, response times, aging items, savings or cost avoidance, and exception trends; elevate urgent, high-risk, or stalled requests promptly.

• Follow export-control, confidentiality, procurement, sourcing, record-retention, and air freight forwarding requirements. Identify opportunities to improve templates, system data quality, turnaround time, and spot-quote reporting.

What You Have:

• Strong analytical ability and attention to detail, with demonstrated accuracy in rate validation, cost calculations, and data entry.

• Ability to manage multiple requests, systems, and deadlines in a fast-paced environment while clearly prioritizing urgent actual moves.

• Proficiency with Microsoft Excel, including formulas, lookups, filters, comparisons, and structured cost analysis; working knowledge of Microsoft Word, Outlook, and Teams.

• Ability to learn and navigate procurement, sourcing, rate-management, CRM, and reporting platforms.

• Clear written and verbal communication skills, including the ability to request missing information, summarize quote options, document assumptions, and coordinate with stakeholders across functions and regions.

• Working knowledge of air freight concepts such as chargeable weight, dimensional weight, service levels, origin/destination pairs, transit time, routing, quote validity, and accessorial charges preferred.

• Sound judgment in recognizing rate discrepancies, operational risks, incomplete data, and situations requiring escalation.

Additional Info:

• This position requires working onsite five days a week.

• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.

• This is on an agency contract for 12 months and will be on agency payroll.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

September 4, 2026 - September 17, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply