Senior Digital Experience & Platform Manager

SCB Science Centre Board

Singapore

On-site

SGD 60,000 - 120,000

Full time

2 days ago
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Job summary

Science Centre Singapore is seeking a detail‑oriented Digital Content & Platforms Manager to oversee website, mobile app, and membership rewards. You will drive content updates, platform optimisations and analytics to improve online discoverability and ticket conversions.

You will collaborate with internal stakeholders and external vendors, enforce QA checks, and help plan digital infrastructure for the New Science Centre. A 30‑minute written test applies before interviews.

Qualifications

  • Diploma or Degree in Computer Science, Mass Communications, Digital Marketing or related disciplines.
  • 3–5 years (Senior Associate) or 5–8 years (Assistant Manager) of relevant experience in website administration, CMS management, mobile app backend operations or e‑commerce platforms.

Responsibilities

  • Manage daily content updates across CMS, mobile app backend and membership portal.
  • Configure promotional codes, redemption rules and assets; perform basic HTML/CSS troubleshooting.
  • Ensure WCAG accessibility, PDPA compliance and cookie consent guidelines.
  • Monitor ticketing/booking journeys, optimise conversions, and analyse user engagement.
  • Coordinate with vendors on troubleshooting, UAT, app store submissions and SLAs.
  • Apply SEO/AEO/GEO principles with keyword research and metadata optimisation.

Skills

Stakeholder management
SEO knowledge
Content management
Data analytics

Education

CS/IT degree

Tools

GA4
Google Search Console
GTM
Salesforce Marketing Cloud
CDP
Headless CMS
Canva
Adobe Photoshop

Job description

Science Centre Singapore is seeking a detail‑oriented Digital Content & Platforms Manager to oversee website, mobile app, and membership rewards. You will drive content updates, platform optimisations and analytics to improve online discoverability and ticket conversions.

You will collaborate with internal stakeholders and external vendors, enforce QA checks, and help plan digital infrastructure for the New Science Centre. A 30‑minute written test applies before interviews.

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