Senior Croupier/Croupier - Casino

Resorts World at Sentosa Pte Ltd; Singapore; Vor Ort; SGD 28.000 - 39.000; Vollzeit

Zusammenfassung

Resorts World at Sentosa Pte Ltd in Singapore is seeking a Croupier to join its casino operations. You will deal table games, deliver friendly customer service and uphold game security on a fast-paced casino floor.

There is training provided; no prior experience required, though candidates with relevant experience may be considered for Senior Croupier roles. You must be ready to work rotating shifts, including weekends and public holidays.

Qualifikationen

• Minimum age 21 years as per Regulatory Authority.
• GCE N level or equivalent qualification.
• Able to work in a fast-paced casino environment.
• Willing to work rotating shifts, including weekends and public holidays.
• No experience required; training provided; Senior Croupier may be considered for experienced candidates.

Aufgaben

• Deal games and provide friendly customer service while ensuring game security.
• Handle, check and observe player ratings at gaming tables.
• Ensure compliance with statutory requirements, policies, SOPs, internal controls and service standards.
• Assist patrons with information on games, rules and casino floor promotions.
• Collect feedback for gaming-related loyalty programmes or surveys for better service delivery.
• Perform payout-related computations quickly and accurately.
• Carry out ad-hoc assignments as required.

Kenntnisse

Customer relations

Interpersonal skills

Communication skills

Ausbildung

GCE N level

Jobbeschreibung

Job Responsibilities

• Deal games and provide friendly customer service and ensure maximum games security.

• Handle, check and observe player ratings at gaming tables.

• Ensure compliance with all statutory requirements, established policies, standard operating procedures, internal controls & service standards.

• Assist patrons with information related to the playing of games, rules of approved games and information on casino floor promotion events.

• Assist in collecting feedback for gaming-related loyalty programmes or surveys on the casino premises for better customer service delivery.

• Perform payout-related computations with speed and accuracy.

• Perform all other ad-hoc assignments as and when required.

Job Requirements

• Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.

• Minimum GCE `N' level or an equivalent qualification.

• Comfortable working in a fast-paced casino environment.

• Possess excellent customer relations, interpersonal and communication skills.

• Ability to stay calm under pressure and capable of managing multiple tasks simultaneously.

• Willing to work rotating shifts, including weekends and public holidays.

• No experience required as training will be provided. Candidates with prior relevant experience may be considered for the Senior Croupier position.