Senior Croupier – Live Casino Games & Guest Experience

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd in Singapore is seeking a Croupier to join its casino operations. You will deal table games, deliver friendly customer service and uphold game security on a fast-paced casino floor.

There is training provided; no prior experience required, though candidates with relevant experience may be considered for Senior Croupier roles. You must be ready to work rotating shifts, including weekends and public holidays.

Qualifications

• Minimum age 21 years as per Regulatory Authority.
• GCE N level or equivalent qualification.
• Able to work in a fast-paced casino environment.
• Willing to work rotating shifts, including weekends and public holidays.
• No experience required; training provided; Senior Croupier may be considered for experienced candidates.

Responsibilities

• Deal games and provide friendly customer service while ensuring game security.
• Handle, check and observe player ratings at gaming tables.
• Ensure compliance with statutory requirements, policies, SOPs, internal controls and service standards.
• Assist patrons with information on games, rules and casino floor promotions.
• Collect feedback for gaming-related loyalty programmes or surveys for better service delivery.
• Perform payout-related computations quickly and accurately.
• Carry out ad-hoc assignments as required.

Skills

Customer relations

Interpersonal skills

Communication skills

Education

GCE N level

Job description

Resorts World at Sentosa Pte Ltd in Singapore is seeking a Croupier to join its casino operations. You will deal table games, deliver friendly customer service and uphold game security on a fast-paced casino floor.

There is training provided; no prior experience required, though candidates with relevant experience may be considered for Senior Croupier roles. You must be ready to work rotating shifts, including weekends and public holidays.