Senior Community Manager & Engagement Strategy Lead

Publicis Groupe; Singapore; On-site; SGD 66,960 - 89,280; Full time

Job summary

A leading marketing agency in Singapore is seeking a Community Manager to enhance brand presence and engagement across social media platforms. The ideal candidate will possess over 5 years of experience in community management, lead a team, and develop tailored engagement strategies. Responsibilities include fostering online communities, crisis management, and utilizing social listening tools. This role offers an exciting opportunity to shape brand narratives and drive digital engagement.

Qualifications

• Over 5 years of experience in social media and community management, ideally in an agency.
• Demonstrated success in executing community engagement strategies.
• Excellent writing and communication skills with a strong understanding of brand voice.

Responsibilities

• Develop and execute community engagement strategies tailored to each brand.
• Mentor and manage a team of community managers.
• Engage with communities across various platforms and respond to user-generated content.

Skills

Community engagement strategies

Social media management

Team leadership

Crisis management

Data analysis

Tools

Sprout Social

Brandwatch

Meltwater

Job description

A leading marketing agency in Singapore is seeking a Community Manager to enhance brand presence and engagement across social media platforms. The ideal candidate will possess over 5 years of experience in community management, lead a team, and develop tailored engagement strategies. Responsibilities include fostering online communities, crisis management, and utilizing social listening tools. This role offers an exciting opportunity to shape brand narratives and drive digital engagement.