Senior Cloud Support Engineer — Kubernetes & AI Infra
Coreweave
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Job summary
CoreWeave in Singapore is seeking a Technical Support Engineer II (Cloud) to be on the front lines of our Kubernetes-powered HPC cloud. You will resolve issues affecting high‑profile AI workloads and work with engineers and researchers to maintain performance, reliability, and customer satisfaction.
The role includes on‑call rotations and ongoing learning. A Bachelor's degree in a technical field and 3+ years in cloud support are preferred.
Qualifications
- 3+ years in cloud support, systems administration, or similar roles
- Hands-on Kubernetes experience in production environments
- Experience with Linux system administration and HPC basics
Responsibilities
- Guide and mentor teammates to improve troubleshooting skills
- Review tickets for quality assurance and provide real-time feedback
- Develop and deliver training to raise team proficiency
- Investigate, debug, and resolve customer-impacting issues
- Maintain high customer satisfaction with swift, accurate support
- Help design onboarding and knowledge-sharing resources
- Lead creation of knowledge bases, tutorials, and playbooks
- Serve as escalation point for high-priority cases
- Participate in on-call rotations and after-hours coverage
Skills
Education
Tools
Job description
CoreWeave in Singapore is seeking a Technical Support Engineer II (Cloud) to be on the front lines of our Kubernetes-powered HPC cloud. You will resolve issues affecting high‑profile AI workloads and work with engineers and researchers to maintain performance, reliability, and customer satisfaction.
The role includes on‑call rotations and ongoing learning. A Bachelor's degree in a technical field and 3+ years in cloud support are preferred.
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