Senior Certification Program Associate, GMA

UL INTERNATIONAL-SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Job summary

UL INTERNATIONAL-SINGAPORE PRIVATE LIMITED seeks a Program Manager to oversee certification programs, including CPSO-regulated goods, and lead mid-complex projects within UL’s TIC framework. You will guide teams and align programs with customer and internal stakeholder needs.

You will engage stakeholders, drive quality improvements, and support scheme operation in a regulated, dynamic environment. Strong communication and leadership skills are essential.

Qualifications

• Bachelor’s degree in Engineering, International Relations, or another relevant discipline preferred.
• Minimum of 3 years of relevant professional experience.
• Strong knowledge of the TIC industry and its sectors.
• Understanding of certification scheme operations and regulatory alignment with business needs.
• Experience in specific geographic regions and regulatory frameworks.
• Strong communication and influencing abilities.
• Ability to build networks with stakeholders and lead collaborative efforts.
• Comfortable operating in ambiguity and making sound decisions to support customers.
• Proactive, quality- and customer-focused mindset.

Responsibilities

• Review and approve Controlled Goods regulated by CPSO under the CPC regs and UL schemes.
• Lead and manage projects of moderate complexity.
• Provide leadership and support to team members in certification programs.
• Interface with stakeholders to ensure programs meet customer needs.
• Lead teams to improve UL's services for internal and external customers.
• Support Program/Scheme owner in operations and enhancements of certification schemes.
• Support program escalations.
• Adhere to UL Code of Conduct and security practices.
• Perform other duties as directed.

Skills

Stakeholder management

Communication

Leadership

Decision making

Collaboration

Influencing skills

Education

Bachelor’s degree in Engineering or related discipline

Job description

Responsibilities:

• Review and approve Controlled Goods regulated by the Consumer Product Safety Office (CPSO) under the Consumer Protection (Safety Requirements) Regulations, as well as other certification schemes operated by UL Solutions.
• Manages and implements projects of moderate complexity.
• Provides leadership and support to team members in support of the operation of certification programs.
• Interfaces with business unit stakeholders to ensure that certification programs meet customer and internal stakeholder needs and expectations.
• May lead teams to continuously improve and drive quality into UL's services to internal and external customers.
• Supports Program/Scheme owner in the operation and enhancements of certification schemes.
• Supports program escalations.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Qualifications:

• Bachelor’s degree in Engineering, International Relations, or another relevant discipline preferred, depending on program coverage.
• Minimum of 3 years of relevant professional experience.
• Strong knowledge of the Testing, Inspection, and Certification (TIC) industry and the sectors it supports.
• Solid understanding of certification scheme operations and the ability to align regulatory requirements with business and customer needs.
• Experience and knowledge within specific geographic regions and regulatory frameworks.
• Strong influencing skills with the confidence to communicate messages clearly and effectively.
• Ability to build networks and establish strong working relationships with internal and external stakeholders.
• Proven capability to lead and facilitate collaboration toward shared objectives.
• Comfortable operating in ambiguous environments, making sound decisions, and supporting customers in problem-solving.
• Excellent communication skills, with the ability to summarize requirements and explain complex concepts in a clear, concise manner.
• Proactive, solution-oriented mindset with a strong focus on quality and customer satisfaction.