This role is suitable for individual who has proven hands-on experiences in doing KYC, Customer Due Diligence (CDD) & client onboarding in the Private Banking / Wealth Management space.
TheCDDBusinessAdvisoryandSupport(CBAS)unitoperatesasthe1.5lineofdefenseandfunctionsasabridge betweenBranch’sBusinesssegments(1stlineofdefense)andControl/Support(2ndlineofdefense)unitsto supporttheCorporate&InstitutionalBanking(C&IB)andWealthManagement(WM)businessesonClientDue Diligence(CDD)relatedmattersincluding:
- Documentspreparationrequiredforclientonboardingandperiodicreviews
- LiaisingwithkeystakeholderslikeBusiness,ComplianceandOpsunitstoaddressanygapsintheCDD reviews
- Monitoringofclientaccounts(includingonboardingconditions,adversenews,documentationvalidity)and initiatetriggerreviews
- ConductAML/CFTrelatedin-housesurveillancereviewsalongwithbusinessandcompliance
- PrepareMIS(e.g.monthlyCDDstatisticsreport)andrespondtoAML/CFTregulatorysurveys
- Initiationandimplementationofprocessimprovementanddigitaltransformationprojectstostreamlineandautomatethenamescreeningandreviewprocess
TheprimaryfocusofthisroleistoconductAccountOpeningreviews,PeriodicReviewsandTriggerReviewsfor WealthManagement(“WM”)clients,withafocusonassessingclientprofiles,corroboratingandupliftingSource ofWealth(“SoW”),reviewingtransactionactivity,andensuringthatCustomerDueDiligence(“CDD”)requirementsarecompletedinlinewithregulatoryexpectationsandtheBranch’sinternalpoliciesandprocedures.
Therolerequiressoundprofessionaljudgementinevaluatingcomplexclientprofiles,identifyingmaterialrisk changes,assessingdocumentationgaps,anddeterminingwhetherenhancedreview,additionalcorroboration, riskmitigants,conditions,orescalationisrequiredonarisk-basedbasis.Thejobholderisexpectedtoensurethatreviewconclusionsarewell-reasoned,clearlydocumented,andaligned,withregulatoryexpectationsandtheBranch’sinternalpoliciesand procedures.
KeyResponsibilities
- CDDReviewCoverage:ConductCDDreviewsforWMclientsacrossaccountopening,periodicreviews andtriggerreviews.Thisincludesreviewingclientprofile,ownershipandcontrolstructure,riskrating, purposeofaccount,expectedandactualtransactionactivity,connectedparties,adversenews, documentationvalidity, SoW,andmaterialchangesorriskevents.AssesswhetherCDDrequirementsaremetanddetermine,on arisk-basedbasis,whetheradditionalinformation,documentation,corroboration,riskmitigants, conditions,orescalationtoComplianceandSeniorManagementisrequired.
- SoWRemediation:Enhancementofsourceofwealth(“SoW”)corroborationanddocumentationfor PeriodicReviewsinlinewithMASAML/CFTNoticesandACIPpaper-BestPracticesonSoWDueDiligence.
- Risk-BasedAssessment:Applyarisk-basedapproachwhenassessingclientprofilesandSoW,determiningthescopeanddepthofreview requiredbasedonfactorssuchasclientriskrating,complexity,transactionactivity,andobservedchanges sincethe lastreview.
- ProfessionalJudgementonDocumentationGaps:Exercisesoundprofessionaljudgementwhere standardorhistoricaldocumentationisunavailable,assessingwhetheralternativeformsofcorroboration (e.g.,reputablenewsarchives,statutoryfilings,orprofessionalreferences)arereasonableandsufficient, andclearlydocumentingtherationaleforconclusionsreached.
- UseofGenerativeAIforSoWNarratives:LeveragetheuseofgenerativeAItoolstosupportthedrafting ofSoWnarrativesbyconsolidatinginformationfromsourcessuchaspublicrecords,news,andtransaction history.Applyprofessionaljudgementtoreview,validate,andrefinetheoutputstoensureaccuracy, coherence,andconsistencywiththeclient’soverallprofile
- TransactionAnalysis:Reviewaccounttransactionstoassessconsistencywiththeclient’sstatedprofileand SoW,identifyunusualorunexpectedpatterns,andassesswhetherfurtherreview,clarification,orescalation isrequired.
- StakeholderAdvisoryandRiskMitigation:WorkcloselywithFrontOfficetoprovideguidanceon addressingidentifiedCDDgapsinamannerproportionatetothecustomer’sriskprofile.Wheregaps remain,assessandproposeappropriateriskmitigantsinlinewitharisk-basedapproach,ensuringthatdecisionsaresupportedbyclearanddocumentedrationale.Presentand articulatetheriskassessment,proposedmitigants,andbasisforconclusionstoComplianceandSenior Managementforreviewandendorsement,inlinewithgovernanceandregulatoryexpectations.
- DocumentValidityandOngoingMonitoring:Ensureclientdocumentationremainsvalidandfitfor purpose,andthatupdatesareinitiatedpromptlytoreflectmaterialchangesinclientcircumstances.
- ReportingandGovernance:ProvideinputintoCDDdashboards,managementreports,andgovernance updatestosupportSeniorManagementoversightofaccountopening,periodicreviewandtriggerreview outcomes.
MainTasks
- Conductend-to-endCDDReviews(includingupliftofSoW)forWMclients,applyingarisk-basedapproachtodeterminethescope,depth,andintensityofreview
- Assessclientprofiles,SoW,andtransactionactivityinamannerproportionatetotheclient’sriskratingand complexity,todeterminewhethertheoverallriskprofileremainsappropriate.
- Determinewhetheradditionalinformation,corroboration,riskmitigantsorescalationisrequired,based onriskconsiderations.
- Exercisesoundprofessionaljudgementwhenassessingcomplexclientprofilesordocumentationgaps
- Evaluatethesufficiencyofalternativecorroborationwherestandarddocumentsareunavailable
- Clearlydocumentconclusions,assumptions,andrisk-basedrationaleinlinewithregulatoryandinternalpoliciesandprocedures.
- AssesstheplausibilityofSourceofWealthusingarisk-basedapproach,takingintoaccounttheclient’sriskrating,complexity,andknownactivities,andevaluating againsttransactionhistory
- Reviewtransactionpatternsinamannerproportionatetorisktoidentifyinconsistenciesorunusualactivity.
- Determine,basedonariskassessment,whetherfurtherclarification,enhancedreview,additional corroboration,orescalationisrequired.
- WorkcloselywithFrontOfficetoaddressidentifiedCDDgapsinamannerproportionatetorisk.
- Proposeappropriateriskmitigantswheregapsremain,supportedbydocumentedrationale
- Presentanddefendriskassessments,proposedmitigants,andconclusionstoComplianceandSenior Management
- LiaiseregularlywithFrontOfficetodiscusspipelinesandworkloadplanning.
- ReviewstatusandprioritizationofCDDreviewrequests
- Supporttrackingofkeyaccountopening,periodicreviewandtriggerreviewdeliverables.
- AssistHoDinaddressingorfollowinguponauditqueriesfrominternalandexternalauditors.
- RaiseconcernsorobservationstoHoDonatimelybasis.
- AssistHoDinclosingauditobservations/findingswithinagreedtimelines.
- AssistHoDwithnewandongoingprojectsrolloutsincludingUATandco-ordinatewithoperations,IT,operationsrisk,compliance,groupunitsasrequired
- AssistHoDtoupdatepoliciesandprocedures,whererequired.
- Assistinmanagementofoutsourcingactivities(i.e.,conductingsamplingchecks,participateinperiodic servicereviewmeetingsetc.).
- AssistHODwithCDDrelatedinputsrequiredforcompletionofannualFinancialCrimeRiskAssessment “FCRA”andengageBusinessestoreviewandagreeontheresponses.
- Interactregularlywithkeystakeholders,includingCompliance,FrontOffice,OperationsandHeadOffice teams,tobuildstrongpartnershipsandremoveroadblocks
- Engageregularlywithteammemberstosupportteamcohesionandknowledgesharing
- Preparedepartmentmeetingminutestodocumentdiscussionpointsandfollow-upactions.
- Preparetraining/presentationdecksandconducttrainingwhereapplicable.
- PerformotheradhoctasksasassignedbyHeadofBusinessGovernance/CBASHead.
Requirement
- Min8yearsofbankingindustryexperienceinPrivateBankingorWealthManagementKYC/CDDorclient onboarding(Audit,Risk,AMLmayalsobeareasofexperience)
- IndepthworkingknowledgeofCDD/Compliance/AMLproceduresandstandardsinthePrivateBanking/ WealthManagementspace.
- ProficientinMASregulationsandguidelinesrelatingtoAntiMoneyLaundering(AML)andCounterFinancingofTerrorism(CFT)
- Strongjudgementandanalyticalskillswithhighattentiontodetailandaccuracy
- Priorexperienceofadheringtocontrolsandcompliancestandards
- Strongtimemanagement,organizational,relationshipbuildingskills
- Strongverbal,written,presentationandcommunicationskills
- Goodleadershipinprovidingadvisoryandguidancetojuniorteammembers
- Multi-tasking:Abilitytohandlemultipletasksonhandandcompletethemsimultaneously
- AbilitytounderstandissuesraisedbyFrontOfficeandresolvethesituations
- Positiveworkingattitudeandanalyticalskills
- Goodrelationshipmanagementskills
- Self-motivatedandresourceful
- CollaborativeandTeamplayer
- Adaptabletofastchangingenvironment
*Note that salary commensurate with relevant experience.