Senior Cabin Crew Ops Tech Product Manager

Singapore Airlines Limited; Singapore; Presencial; SGD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Singapore Airlines Limited is seeking a Cabin Crew Business Technology professional to own the Cabin Crew operations products and align with the digital roadmap. He/she will drive product vision, gather requirements, and manage backlogs to improve efficiency and compliance.

You will build and enhance Tableau dashboards for OKRs and metrics, validate features through testing, and ensure governance. Strong cabin crew domain knowledge and GenAI experience are essential.

Formación

• Bachelor's degree in Business Analytics, Computer Science, or related field preferred.
• Strong cabin crew domain knowledge and understanding of SIA service procedures.
• Experience in prompt engineering and developing GenAI solutions.
• Strong communication skills and ability to explain complex technologies to non-technical stakeholders.
• Meticulous, analytical, systematic, and logical in problem definition and solving.

Responsabilidades

• Product vision and roadmap for Cabin Crew Operations Products aligned to digital roadmap and business priorities.
• Requirements gathering, backlog management: elicit, analyze and document business requirements; prioritise backlog.
• Define test strategy, UAT plans and ensure regression coverage.
• Build and enhance Tableau dashboards to track Cabin Crew OKRs and operational metrics; design intuitive data visualisations.

Conocimientos

Cabin crew domain

GenAI experience

Data visualization

Stakeholder communication

Analytical thinking

Educación

Bachelor's degree preferred

Herramientas

Tableau

Descripción del empleo

Singapore Airlines Limited is seeking a Cabin Crew Business Technology professional to own the Cabin Crew operations products and align with the digital roadmap. He/she will drive product vision, gather requirements, and manage backlogs to improve efficiency and compliance.

You will build and enhance Tableau dashboards for OKRs and metrics, validate features through testing, and ensure governance. Strong cabin crew domain knowledge and GenAI experience are essential.