Senior Business Process Analyst II

Silicon Laboratories International Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Silicon Labs is seeking a Business Process Analyst to improve supply-chain processes through data analytics and cross-functional collaboration. You will identify gaps, translate needs into scalable solutions, and deliver actionable insights via dashboards and AI-enabled tools.

Seniority may be considered for experienced candidates. Responsibilities cover supply chain mapping, intake framework implementation, and collaboration with SAP and data platforms to streamline system capabilities.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• At least 3 years in supply-chain planning, manufacturing operations, business analysis, or digital transformation.
• Hands-on experience with o9 Solutions or similar planning platforms; SAP and data warehousing preferred.
• Strong root-cause analysis and requirements definition skills.
• Experience building GenAI/Custom GPT solutions; knowledge of prompts and data grounding.

Responsibilities

• Document objectives, map end-to-end process impacts across supply chain and manufacturing.
• Implement prioritization framework for Operations requests aligned to business criteria.
• Collaborate with system owners to align business needs with SAP, data warehouse, and other platforms.
• Analyze planning system issues (o9), trace demand, supply, inventory, and master data for root causes.
• Create statements of work, user stories, acceptance criteria, test scenarios, and dashboards.

Skills

Supply chain analysis

Data analytics

Dashboard design

GenAI / Custom GPT

Stakeholder collaboration

Education

Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems

Tools

SAP

o9 Solutions

Enterprise Data Warehouse

Job description

Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more atwww.silabs.com.

As a Business Process Analyst, you will improve supply-chain processes and decision making through data analysis, system expertise, and cross-functional collaboration. You will identify business and system gaps, translate needs into scalable solutions, and deliver actionable insights through dashboards and AI-enabled tools. Candidates with additional years of experience may be considered for a senior position.

Job Duties:

• Supply Chain & Manufacturing

  • Partner with Operations stakeholders to document objectives, surface pain points, and map end-to-end process impacts across supply chain and manufacturing

  • Implement and run an intake/prioritization framework for Operations requests aligned to defined business criteria

  • Collaborate with system owners (SAP, enterprise data warehouse, and other enterprise platforms) to evaluate, streamline, and align business needs with system capabilities

• Advanced Planning System & Data Analytics

  • Analyze and investigate planning system-related (o9) issues by tracing demand, supply, inventory, planning parameters, and master data to identify root causes and support timely resolution.

  • Produce problem statements, root-cause analyses, functional requirements, process flows, user stories, acceptance criteria, and test scenarios for solution delivery.

  • Design and maintain dashboards that provide management visibility into service, backlog, inventory, supply-demand balance, forecast, capacity, and planning exceptions.

  • Build and maintain approved Custom GPTs for supply-chain analytics and user self-service; establish knowledge sources, prompts, test cases, accuracy checks, access boundaries, and release documentation.

  • Present concise, decision-ready insights and recommended actions to Operations, Planning, Finance, and leadership.

• Request & Change Management

  • Triage and prioritize the change/request backlog with requestors; clarify scope, acceptance criteria, and success metrics.

  • Evaluate process and system impacts for major changes; plan sequencing and cutovers to minimize operational disruption.

  • Drive cross-functional communication, risk/issue tracking, and status reporting through implementation.

  • Partner with technical teams through design, UAT, deployment, and post-implementation validation.

Qualifications:

• Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems, or related field (or equivalent experience)

• At least 3 years in supply-chain planning, manufacturing operations, business analysis, or supply-chain digital transformation; semiconductor/fabless experience preferred

• Hands-on experience with o9 Solutions or a comparable advanced planning platform; SAP and enterprise data warehouse experience preferred.

• Demonstrated ability to perform root-cause analysis and convert ambiguous operational questions into implementable, testable requirements.

• Experience building or governing internal GenAI/Custom GPT solutions is required; familiarity with prompt design, knowledge grounding, evaluation, and responsible data handling.

• Ability to explain complex analytical findings clearly to both users and technical teams.

Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.