Senior Business Process Analyst II

Silicon Labs Careers; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Silicon Labs seeks a Business Process Analyst to enhance supply-chain processes through data analysis, dashboards and AI-enabled tools. You will partner with Operations, Planning, Finance and leadership to drive actionable insights and improvements.

The role involves mapping end-to-end processes across supply chain and manufacturing, integrating SAP and data-warehouse capabilities, and building Custom GPTs for analytics to empower self-service insights.

Qualifications

• Minimum 3 years in supply-chain planning, manufacturing operations, business analysis, or related field.
• Experience with o9 Solutions or a comparable advanced planning platform; SAP and data warehouse experience preferred.
• Ability to perform root-cause analyses and convert ambiguous operational questions into implementable, testable requirements.
• Experience building or governing GenAI/Custom GPT solutions is required; familiarity with prompt design, knowledge grounding, evaluation, and responsible data handling.

Responsibilities

• Partner with Operations stakeholders to map end-to-end process impacts across supply chain and manufacturing.
• Implement and run an intake/prioritization framework for Operations requests.
• Collaborate with system owners (SAP, enterprise data warehouse) to align business needs with system capabilities.
• Design and maintain dashboards that provide management visibility into service, backlog, inventory, and planning exceptions.
• Build and maintain Custom GPTs for supply-chain analytics and user self-service.

Skills

Data analysis

Cross-functional collaboration

Dashboards

AI-enabled tools

Education

Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems, or related field

Tools

o9 Solutions

SAP

Enterprise Data Warehouse

Job description

Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com.As a Business Process Analyst, you will improve supply-chain processes and decision making through data analysis, system expertise, and cross-functional collaboration. You will identify business and system gaps, translate needs into scalable solutions, and deliver actionable insights through dashboards and AI-enabled tools. Candidates with additional years of experience may be considered for a senior position.Job Duties:Supply Chain & ManufacturingPartner with Operations stakeholders to document objectives, surface pain points, and map end-to-end process impacts across supply chain and manufacturingImplement and run an intake/prioritization framework for Operations requests aligned to defined business criteriaCollaborate with system owners (SAP, enterprise data warehouse, and other enterprise platforms) to evaluate, streamline, and align business needs with system capabilitiesAdvanced Planning System & Data AnalyticsAnalyze and investigate planning system-related (o9) issues by tracing demand, supply, inventory, planning parameters, and master data to identify root causes and support timely resolution.Produce problem statements, root-cause analyses, functional requirements, process flows, user stories, acceptance criteria, and test scenarios for solution delivery.Design and maintain dashboards that provide management visibility into service, backlog, inventory, supply-demand balance, forecast, capacity, and planning exceptions.Build and maintain approved Custom GPTs for supply-chain analytics and user self-service; establish knowledge sources, prompts, test cases, accuracy checks, access boundaries, and release documentation.Present concise, decision-ready insights and recommended actions to Operations, Planning, Finance, and leadership.Request & Change ManagementTriage and prioritize the change/request backlog with requestors; clarify scope, acceptance criteria, and success metrics.Evaluate process and system impacts for major changes; plan sequencing and cutovers to minimize operational disruption.Drive cross-functional communication, risk/issue tracking, and status reporting through implementation.Partner with technical teams through design, UAT, deployment, and post-implementation validation.Qualifications:Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems, or related field (or equivalent experience)At least 3 years in supply-chain planning, manufacturing operations, business analysis, or supply-chain digital transformation; semiconductor/fabless experience preferredHands-on experience with o9 Solutions or a comparable advanced planning platform; SAP and enterprise data warehouse experience preferred.Demonstrated ability to perform root-cause analysis and convert ambiguous operational questions into implementable, testable requirements.Experience building or governing internal GenAI/Custom GPT solutions is required; familiarity with prompt design, knowledge grounding, evaluation, and responsible data handling.Ability to explain complex analytical findings clearly to both users and technical teams.Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.