Senior Business Analyst & Change Lead

Michael Page; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Career growth

Collaborative culture

Job summary

Michael Page is seeking a seasoned Business Analyst in Singapore to partner with business stakeholders, gather and document requirements, and drive end-to-end software delivery. The role involves coordinating change requests, facilitating workshops, and supporting UAT with cross-functional teams across ERP, CRM, and retail systems.

You will work closely with project managers, developers, and vendors to ensure solutions meet business needs, with a strong emphasis on communication and governance

Qualifications

• 5+ years of experience in Business Analysis, Systems Analysis, or application delivery roles.
• Experience gathering and documenting business requirements, process flows, business rules, user stories, and functional specifications.
• Strong knowledge of end-to-end software delivery lifecycle: requirements, design, UAT, implementation, change management.
• Experience working with business users, project teams, developers, and external vendors to deliver outcomes.
• Excellent communication and stakeholder management; able to facilitate workshops and drive discussions to resolution.

Responsibilities

• Partner with stakeholders to gather, analyse, and document requirements for system enhancements and projects.
• Prepare and review Functional Specification Documents (FSDs) with clearly defined requirements and acceptance criteria.
• Facilitate requirement workshops, stakeholder discussions, and process reviews to identify business needs and solutions.
• Coordinate change requests from submission through implementation, managing scope, timelines, and expectations.
• Collaborate with PMs, analysts, developers, and vendors to ensure solutions align with approved requirements.
• Support UAT planning, defect tracking, issue resolution, and business sign-off.

Skills

Requirements gathering

Process mapping

Stakeholder management

Workshop facilitation

UAT support

Education

CBAP/CCBA certifications

Tools

Jira

Freshservice

Azure DevOps

ClickUp

Job description

Michael Page is seeking a seasoned Business Analyst in Singapore to partner with business stakeholders, gather and document requirements, and drive end-to-end software delivery. The role involves coordinating change requests, facilitating workshops, and supporting UAT with cross-functional teams across ERP, CRM, and retail systems.

You will work closely with project managers, developers, and vendors to ensure solutions meet business needs, with a strong emphasis on communication and governance