Senior AV & IT Event Engineer – Live Streaming & Meetings

Amazon; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Amazon in Singapore Hire a skilled Executive Business Center Event Service Engineer to support AV and video conferencing in meeting rooms. responsibilities include setup, troubleshooting, and day-of planning for events and briefings with senior stakeholders.

You will work on-site, coordinating room equipment, providing high-level customer support, and contributing to livestreaming and content creation efforts in a fast-paced corporate environment.

Qualifications

• Diploma or equivalent in IT or AV discipline.
• 3+ years AV deployment and troubleshooting experience.
• Experience with Windows/Mac OS, networking basics, hardware/software troubleshooting.
• Strong communication skills, experience supporting executives and high-profile stakeholders.

Responsibilities

• Provide Windows/Mac OS support and user hardware/software assistance.
• Maintain documentation for AV systems and room configurations.
• Provide break/fix support for Video Conferencing equipment in meeting rooms.
• Coordinate equipment for meetings including VC gear, displays, projectors, speakers and cameras.
• Train customers to use self-service tools to schedule spaces and resources.
• Support livestreaming and event production activities as needed.
• Track and update tickets via the ticketing system; escalate when required.
• Offer courteous phone and chat support to customers and partners.

Skills

Windows & Mac OS support

Video conferencing troubleshooting

Audio Visual systems

Customer service

Networking fundamentals

Documentation creation

Education

Diploma or equivalent in IT/AV

AV related discipline

Tools

Video Conferencing equipment

Room setup & logistics

Projector/Displays setup

Livestreaming gear

IT hardware repair

Job description

Amazon in Singapore Hire a skilled Executive Business Center Event Service Engineer to support AV and video conferencing in meeting rooms. responsibilities include setup, troubleshooting, and day-of planning for events and briefings with senior stakeholders.

You will work on-site, coordinating room equipment, providing high-level customer support, and contributing to livestreaming and content creation efforts in a fast-paced corporate environment.