AV & Event Engineer – Live Streaming & Onsite Support

Amazon Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking an Executive Business Center (EBC) Event Service Engineer to deliver white-glove AV/IT support in on-site meeting rooms, facilitate in-person customer briefings, and autonomously oversee livestreaming and event production tasks in a fast-paced corporate setting.

The role requires 3+ years in AV systems deployment and troubleshooting, strong Windows/Mac OS and networking skills, and the ability to work flexible shifts onsite

Qualifications

• Diploma or equivalent qualification in Information Technology, or an AV related discipline.
• 3+ years of experience in AV systems deployment and troubleshooting, video conferencing interfaces, signal flows, operations, and maintenance.
• Practical IT support experience (Windows/Mac OS, networking fundamentals, hardware/software troubleshooting).
• Proven ability to independently diagnose and resolve AV/IT issues in a multi-user high availability environment.

Responsibilities

• Provide Windows/Mac OS support and user hardware/software/peripheral support.
• Create and maintain documentation for AV setups and meeting rooms.
• Provide break/fix support for Video Conferencing equipment in meeting rooms.
• Assist high level customers with using Video Conferencing technology.
• Coordinate equipment for meetings including cameras, displays, projectors, speakers, and laptops.
• Set up and strike AV room furniture and assist with room layouts.

Skills

Video conferencing support

Windows OS

Mac OS

Networking fundamentals

Troubleshooting

Executive communication

IT support in corporate

Education

Diploma or equivalent in IT/AV

Tools

AD/DFS/SCCM

Video conferencing equipment

Job description

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking an Executive Business Center (EBC) Event Service Engineer to deliver white-glove AV/IT support in on-site meeting rooms, facilitate in-person customer briefings, and autonomously oversee livestreaming and event production tasks in a fast-paced corporate setting.

The role requires 3+ years in AV systems deployment and troubleshooting, strong Windows/Mac OS and networking skills, and the ability to work flexible shifts onsite