Senior Associate, Workplace Safety & Health

NTUC Health Co-operative Limited; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

NTUC Health Co-operative Limited is seeking a Senior Associate to join the Workplace Safety and Health (WSH) team at NTUC Health HQ in Singapore. You will drive the development, implementation, and enhancement of WSH and PAH frameworks across HQ and business units, strengthening safety culture and regulatory compliance.

You will coordinate policies, manage committees, analyze incidents, and support risk assessments, training, and emergency preparedness to ensure alignment with MOM, MOH, and

Qualifications

• Bachelor’s degree with at least 2 years of WSH experience, preferably in healthcare facilities.
• Strong understanding of WSH standards, emergency preparedness frameworks, hazard identification, and risk management.
• Experience in workplace abuse/harassment management or staff wellbeing initiatives is advantageous.
• Data-driven mindset with strong analytical and problem-solving abilities.
• Empathetic, resourceful, and adept at stakeholder management and teamwork.

Responsibilities

• Coordinate and administer WSH and PAH policies and initiatives across HQ and units.
• Secretariat for the WSH and PAH Committees, managing agendas and follow-ups.
• Support the ServiceNow portal administration for WSH and PAH incidents; ensure reporting and escalation.
• Analyze incident data to identify risk areas and recommend preventive controls.
• Assist in organization-wide safety risk assessments and track corrective actions; research best practices to improve internal frameworks.
• Plan and coordinate training programs on harassment management, de-escalation, and post-incident care; develop communications and awareness materials.
• Support emergency preparedness, evacuation drills, and crisis response activities.

Skills

WSH knowledge

Stakeholder management

Analytical thinking

Problem-solving

Team collaboration

Healthcare facilities experience

Data-driven mindset

Education

Bachelor’s degree in any discipline

MOM-registered Workplace Safety & Health Officer Certificate

SCDF-registered Fire Safety Manager Certificate

WSQ Advanced Certificate in Workplace Safety & Health (Level 2)

Tools

ServiceNow

Job description

Senior Associate, Workplace Safety & Health

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

We are seeking a Senior Associate to join our Workplace Safety and Health (WSH) team at NTUC Health HQ. Reporting directly to the WSH Manager, you will play a key role in developing, implementing, and enhancing our WSH and Prevention of Abuse & Harassment (PAH) frameworks across HQ and operational business units. Working closely with WSH and PAH committee members, you will strengthen our safety culture, risk governance, and regulatory compliance to ensure alignment with MOM, MOH, and national standards.

You will be working on:-

Program Coordination & Secretariat Support

• Coordinate and administer organization-wide WSH and PAH policies, procedures, and initiatives.
• Serve as the Secretariat for the WSH and PAH Committees, managing agendas, meetings, and follow-ups.

Incident Governance & Trend Analysis

• Support the administration of the ServiceNow portal for WSH and PAH incidents, ensuring accurate reporting, appropriate escalation, and timely resolution.
• Analyze incident data and trends to identify key risk areas, recommend targeted interventions, and strengthen preventive controls.

Risk Assessment & Compliance

• Assist in conducting organization-wide safety risk assessments, tracking safety observations, inspection findings, and corrective actions to ensure prompt closure.
• Research industry best practices and emerging trends in workplace safety and risk management to continuously improve internal frameworks.

Training, Capability Building & Engagement

• Plan and coordinate training programs, workshops, and talks covering harassment management, de-escalation techniques, and post-incident care.
• Develop communication materials, advisories, and awareness campaigns to promote a strong proactive safety culture.
• Support emergency preparedness, evacuation drills, and crisis response activities.

Qualification

What You Should Have:-

• Bachelor’s degree in any discipline with at least 2 years of WSH experience, ideally within healthcare facilities.
• Good level of understanding of WSH standards, emergency preparedness frameworks, hazard identification, compliance risk management, and risk assessments
• Prior experience in workplace abuse/harassment management or staff wellbeing initiatives is advantageous.
• Data-driven mindset with strong analytical, problem-solving, and independent execution capabilities.
• Empathetic, resourceful, psychologically minded, and adept at stakeholder management and team collaboration.

It would be great if you:

• Have a MOM-registered Workplace Safety & Health Officer (WSHO) Certificate
• SCDF-registered Fire Safety Manager (FSM).
• WSQ Advanced Certificate in Workplace Safety & Health (Level 2).