Senior Associate Order Processing

the edge contracting services pte. ltd.; Singapore; On-site; SGD 42,000 - 58,000; Full time

Job summary

the edge contracting services pte. ltd. in Singapore is seeking a Senior Associate - Order Processing responsible for end-to-end order processing, stock transfers, and inventory transactions to ensure timely fulfilment and accuracy.

You will work with Sales, Customer Service, Warehouse, and Logistics to resolve issues, support reporting, and drive process improvements while complying with internal controls.

Qualifications

• Diploma or degree in supply chain, logistics, operations management, or related discipline required.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Proficient in Excel (Pivot Tables) and MS Office applications.
• Customer-focused with ability to work cross-functionally.

Responsibilities

• Process and manage customer sales orders accurately and within timelines with cross-functional teams.
• Perform shipment confirmation and close outstanding orders by month-end.
• Coordinate stock transfers between warehouses and update inventory movements in ERP.
• Maintain inventory accuracy through stock reconciliation and documentation.
• Prepare operational and inventory reports for cross-functional reviews and audits.
• Support process improvements and ensure compliance with company policies.

Skills

Attention to detail

Multitasking

Excel Pivot Tables

Cross-functional teamwork

ERP systems

Customer service

Education

Diploma or Degree in Supply Chain/Logistics/Operations

Tools

ERP system

Job description

Order Processing - 1 year contract, renewable

The Senior Associate - Order Processing is responsible for managing end-to-end order processing, stock transfers, and inventory transactions to ensure timely order fulfilment, inventory accuracy, and smooth supply chain operations.

The role works closely with cross-functional teams to maintain accurate records, support operational reporting and audits, resolve order and inventory-related issues, and drive continuous process improvements while ensuring compliance with company policies and internal controls.

Key Responsibilities:

• Process and manage customer sales orders accurately and within required timelines, coordinating closely with Sales, Customer Service, Warehouse, Logistics, and other relevant teams to ensure timely order fulfilment.
• Perform shipment confirmation upon receipt of complete shipping documentation and ensure all outstanding orders are properly processed and closed by month-end.
• Process and monitor stock transfers between warehouses or locations, ensuring inventory movements are accurately recorded and updated.
• Maintain inventory accuracy through regular stock reconciliation, transaction verification, and timely updates in the ERP system.
• Maintain complete and accurate order and inventory documentation and provide support for stock counts, internal reviews, and inventory audits.
• Prepare operational and inventory reports and collaborate with cross-functional teams to resolve order fulfilment, stock, and operational issues.
• Support continuous process improvement initiatives and ensure all order processing and inventory activities comply with company policies, procedures, and internal controls.

Knowledge, Skills & Experience:

• Diploma or Degree in Supply Chain, Business, Logistics, Operations Management, or a related discipline.
• At least 2 years of relevant experience in customer service, sales support, order processing, distribution, or operations management.
• Strong attention to detail with the ability to manage priorities accurately and efficiently.
• Able to multitask, prioritise workload effectively under pressure, and adapt to a fast-paced environment.
• Proficient in Microsoft Office applications, particularly Excel, including Pivot Tables, as well as Word and PowerPoint.
• Good analytical, problem-solving, and organisational skills.
• Customer-focused and proactive, with the ability to work effectively with cross-functional teams and stakeholders.
• Strong team player with a positive attitude and willingness to provide coverage during leave periods or duty rotations.
• Willing and able to learn new processes, systems, and skills as required.

This is a 1 year contract, renewable.